Summary
Overview
Work History
Education
Skills
Training Recognitions
Timeline
Generic

Judy Page

USA

Summary

Integral team member with proven experience and knowledge of managerial principles and organizational management providing sound subject matter expertise and judgement on complex Civil Rights, Americans with Disabilities (ADA) Section 505 of the Rehabilitation Act, Sexual harassment and Civility, and affirmative employment practices and issues following federal, state, and local guidelines.

Extensive knowledge of Title VII, the Civil Rights Act of 1964, as amended, Title II, Title V and Title 32 programs administration and compliance directly related to federal and state regulations, policies and guidelines consistently utilizing effective mediation and communication skills to maintain high resolution rate of issues.

Experience interpreting and providing guidance on Civil Rights laws, policies and procedures; and updating and revising same as required to ensure compliance with federal, state and local laws and regulatory guidelines are met and upheld. Knowledgeable and skilled with ability and experience to facilitate, train, manage and coordinate inquiries and investigations of discriminatory allegations, including those related to sexual harassment, retaliation or other illegal prohibited factors falling under the purview of Title VII, Civil Rights Act of 1964, as amended.

Able to coordinate and finalize results into a report of investigations and prepare final agency decisions.

Trained EEO Individual and Class Action Counselor/Specialist, Mediation trained through Justice Center of Atlanta and federal and corporate HR practices.

Experienced senior level manager, supervising and providing oversight of human resources practices and principles for day-to-day operations on hiring, performance and employee development directly and/or assisting managers and leadership in developing, planning, and/promoting EEO, Civil Rights programs working at federal Echelon level V, to include identifying operating budget and expenditures for program efficiency.

Proficient knowledge of Title VI, programs with proven ability and experience to manage, plan and provide direction and oversight of Disadvantaged Business Enterprises (DBE) program, EEO Contractor Compliance, Labor Compliance and related On-the-Job Training programs within the transportation industry adhering to FHWA, DOT and VDOT guidelines.

Provide and facilitate EEO, DBE and LPA training materials and partner with local government entities to provide guidance and program oversight to administer federal civil rights requirements on locally administered projects.

Demonstrated and proven experience applying sound directional guidance to Senior leadership with ability to analyze, interpret and apply results to define strategies for implementing processes effecting change into a stalwart program earning trust of leadership and peers, and maintaining confidentiality and strategic planning as member of district executive staff.

Expertise in time management, methodically prioritize, adjust and complete task in driven situations and balancing workflow in fast paced environment.

Excellent communication skills interfacing in a professional and tactful manner establishing and nurturing professional and personable relationships with internal and external stakeholders applying strong critical thinking skills orally or written.

Experienced in business and management principles, resource allocation, human resources modeling, production methods and coordination of people and resources, and developing directions for multiple programs to establish short- and long-term objectives and goals. Consummate professional applying principles, processes and assessment of services to enhance outreach opportunities.

Proficient in computers and software applications with nimble learning skills. Operate and knowledgeable in Microsoft 365 programs, Cardinal Financial, Microsoft Windows, Power point, DCSTS Data Base Systems, Complaints Action Tracking System, VEC Career Preparation & Development, VAWC Navigation and Computer Security awareness.

Overview

16
16
years of professional experience

Work History

District Civil Rights Manager

VDOT
01.2022 - Current
  • Responsible for managing Internal and External Programs within the Civil Rights arena of federal, state and local programs
  • Participate in Executive Staff Strategic Planning for District, public hearings and various VDOT events
  • Serving in dual capacity acting for the Lynchburg Civil Rights Manager eight months (October 2023 - April 2024) managing the Internal and External programs covering Title VII, Civil Rights Act of 1964, as amended and ADA programs and oversight of Title VI programs and DBE programs
  • Responsible to administer, plan, organize, direct and implement processes that ensure compliance in multiple Civil Rights Programs are upheld in accordance with regulations, policies and procedures for the areas of Title VI, Title VII, American with Disabilities Act (ADA), 504 Rehabilitation Act, Disadvantaged Business Enterprises (DBE) Program, Equal Employment Opportunity Contractor Compliance, Labor Compliance, and On-the-Job Trainings
  • Supervise and manage day-to-day operations of staff and construction consultants for overall employment practices to include employment development, performance management, assignment of functions and diligent care toward effecting personnel actions and take part in operating budget input
  • Administer and provide program oversight and management of federal and state Civil Rights and labor laws, rules, regulations, policies and procedures
  • Conduct investigations into discriminatory and civility allegations
  • Perform duties with complex degrees of difficulty and effect sound judgment when interpreting Title VII Civil Rights Act of 1964, as amended, policies and guidelines
  • Keep confidentiality on all sensitive matters, complaints and investigations and records of the civil rights programs and projects
  • Manage, plan and direct activities of the District Title VI, DBE Programs and provide guidance and program oversight on behalf of FHWA, VDOT and public agencies
  • Facilitate and customize EEO and DBE training materials to internal and external customers and train staff on Sexual Harassment and Civility
  • Successfully migrated Civil Rights division into a predominantly paperless office, tracking projects electronically
  • Enhance the district CR image through website updates, a positive Unity Day program establishing a CR award, Pipeline news review, while improving outreach opportunities

Supervisor, Administrative Assistant, Bus, P&IM Department

VDOT
01.2019 - 01.2022
  • As the Culpeper District Administrative Assistant Supervisor, my duties and responsibilities were to provide administrative and executive support to the administrative staff of the district and departments
  • Supervisor to Admin Assistant (Wage)
  • Establish goals and assign priorities and provided training to employee and backup support staff
  • Establish and nurture positive working relationships, completing all mandatory training and added training that aid in my ability to perform my present duties and future opportunities
  • Respond to concerns of public and nurture relationships with internal and external customers
  • Skilled in using computers and software, to include knowledge and experience using the Cardinal system
  • Maintain confidentiality with all sensitive and personal information and remain up to date on the Cardinal transitional training and working with the IT team for the SharePoint Online impacting websites used and managed by the duties of the Culpeper District administrative assistant
  • Operate and trained on VDOT Customer Call Center Microsoft Dynamics CRM CSC 3.0 system
  • Computer literate with nimble learning skills
  • Developed operating procedures to support success and seamless training for wage employee and backup support staff

Workforce Services Representative

VEC
01.2017 - 01.2019
  • Remain professional and diplomatic always delivering the services available to diverse bodies of customers interacting with the VEC and partners
  • Provide workforce services to employers and candidates seeking employment as participants of the Wagner-Peyser and Workforce Innovation and Opportunity Act (WIOA)
  • Work with employers and employees providing training, applying Best Employment Practices, Recruitment and Retention and Labor Market Index
  • Assess workforce skills and establish training goals and needs to match skill set to job opportunities and placement of customers

Human Resources Recruiter

Alice C. Tyler Village
01.2014 - 01.2017
  • Actively recruit and manage full lifecycle hiring processes to include Planning, Sourcing, Qualifying, Assessing, Closing and Engaging
  • Effectively collaborate with Director of Human Resources and HR Training Manager to create, update, and apply outreach resources for recruiting qualified applicants for hire or training potential
  • Ensure job descriptions and competency skill set tests are accurately reflected and classified
  • Record keeping custodian, ensure accurate records, background investigation, conduct orientation and onboarding

Deputy Director, Alternative Dispute Resolutions (ADR) and AEP

Department of Defense
01.2011 - 01.2012
  • Company Overview: Federal History
  • Provide comprehensive EEOC MD-715, Barrier Analysis reporting data and identify barriers
  • Establish programs to become a model agency as defined by EEOC
  • Implement AEP and ADR programs and partner with agencies to secure a diverse work force
  • Conduct facts finding inquiries/investigations into personnel issues and prepare comprehensive sound reports that accurately reflect scope of the addressed matters
  • Create and facilitate training for managers and employees on matters related to conflict, harassment, discrimination, disparate treatment, or other similar issues to ensure fair practices with HR, Legal and Employee Relations to resolve issues including implementing personnel actions
  • Supervise staff of military and civilian program managers and specialists managing activities and performance standards
  • Prepare comprehensive annual reports, perform Barrier Analysis, and implement effective programs to overcome barriers identifying systemic concerns
  • Prepare and disseminate reports based on analysis of findings to meet agency goals and visions relating to employment trends and retention practices
  • Federal History

Deputy Director, Disputes Resolution and Compliance

Department of Defense
01.2009 - 01.2011
  • Company Overview: Federal History
  • Responsible for EEO, Disputes Resolution and Compliance programs to include regulatory guidelines for personnel practices, recruitment and placement, pay setting guidelines, illegal and legal discriminatory practices, and participate in selection panels
  • Manage the daily function of staff, assign & review work, award recommendations or corrective action if needed
  • Facilitate orientation, quarterly and annual training
  • Prepare & review written reports for ADR results to ensure the scope of fact-finding inquiries/investigations have been performed thoroughly
  • Responsible to ensure the agency meets compliance with regulatory guidelines for discriminatory complaint processing, compliance and adjudication and managing the annual Notification of Federal Employees Antidiscrimination Act (No FEAR), Management Directive 110, and Management Directive 715 reporting requirements
  • Manage and aid with the budget needed to buy contracts for investigations and other services
  • Review contracts to ensure compliance with and measure performance activity compiling it into reports and effecting change as needed, if any, and gave report of findings relied upon through research and monitoring
  • Federal History

Education

A.A. - Business

University of Laverne
Naples, Italy

Skills

  • Project management
  • Team leadership
  • Budget management
  • Strategic planning
  • Excellent oral and written communication

Training Recognitions

  • Business, University of Laverne, Naples, Italy, A.A.
  • Graduate, Virginia Sector Strategies and Career Pathways Academy Graduate, Certified Career Workforce Specialist.
  • Licensed Notary Public, Commercial Driver’s License.

Timeline

District Civil Rights Manager

VDOT
01.2022 - Current

Supervisor, Administrative Assistant, Bus, P&IM Department

VDOT
01.2019 - 01.2022

Workforce Services Representative

VEC
01.2017 - 01.2019

Human Resources Recruiter

Alice C. Tyler Village
01.2014 - 01.2017

Deputy Director, Alternative Dispute Resolutions (ADR) and AEP

Department of Defense
01.2011 - 01.2012

Deputy Director, Disputes Resolution and Compliance

Department of Defense
01.2009 - 01.2011

A.A. - Business

University of Laverne
Judy Page