Judy Parker
Sugar Grove,PA
Summary
Results-driven HR professional with extensive experience in managing employee relations and ensuring compliance with labor laws. Known for maintaining accurate HR records and fostering a productive workplace culture through effective staff management.
Overview
27
27
years of professional experience
Work History
Human Resources Manager
The Connection
Bloomington, MN
01.2008 - 03.2026
- Managed employee relations issues, resolving conflicts to maintain a positive workplace environment.
- Oversaw compliance with labor laws, ensuring organizational adherence to regulations and best practices.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Use multiple systems to track attendance, performance and schedule compliance
- Worked on site in Jamestown NY until business moved fully remote in 2020.
Call Center Manager
PowerNet Global
Jamestown, NY
04.1999 - 01.2008
- Worked up from CSR to Call Center Manager
- Led call center operations, enhancing team productivity and customer satisfaction through effective management strategies.
Education
Associate of Science - Business Administration And Management
JCC
Jamestown, NYSkills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Records management
- Human resources operations
- Onboarding and orientation
- Staff management
Affiliations
- Society of Human Resource Management
Timeline
Human Resources Manager
The Connection
01.2008 - 03.2026
Call Center Manager
PowerNet Global
04.1999 - 01.2008
Associate of Science - Business Administration And Management
JCC