JUDY PATCH

• Negotiated contracts and prepared paperwork to manage accurate and legal sales of residential properties.
• Achieved consistent sales by promoting properties through advertisements, open houses and listing services.
• Coordinated property staging and upkeep to promote quick sales.
• Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
• Managed client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process.
• Maintained connections with clients to encourage repeat business and referrals.

• Successfully guide home buyers and sellers through sales and purchase process
• Negotiate contracts and coordinate with lenders, attorneys and inspectors
• Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
• Maintained connections with clients to encourage repeat business and referrals.
• Advised clients on market conditions and property value for informed decision-making.
• Developed close relationships with area realtors to boost referral network

• Provided unprecedented service to buyers and sellers
• Secured referral business through networking and developing solid customer relationships
• Created and implemented advertising and marketing strategies
• Managed new home communities
• Recruited and trained new agents
• Promoted property sales through advertisements, open houses and participation in multiple listing services
• Negotiated contracts and coordinated transactions with lenders, attorneys and inspectors.

• Responsible for sales, marketing and managing all aspects of new home community
• Key contributor to business growth and operating efficiency
• Consistently met or exceeded sales goals in a down economy
• Ranked in the top 10% of sales agents
• Developed solid customer relationships to increase referral business.
• Developed and implemented marketing strategies to maximize sales and attract new clients.
• Managed scheduled meetings to maintain satisfaction of buyers to facilitate smooth purchases.
• Resolved client concerns related to home purchases to maintain high satisfaction ratings.

• Responsible for sales, marketing and managing all aspects of the community
• Analyzed and developed a plan to turn around an under-performing community
• Trained and mentored new agents
• Awarded top selling sales agent in 2006 with sales in excess of $8 million.

• Directed 15-member sales force in residential new home sales in a diverse product, price and market
• Instrumental in surpassing company's annual sales and closing goals
• Identified, hired, trained, coached and managed highly qualified staff by teaching best practices, procedures, and sales strategies
• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Promoted positive ongoing customer relationships and served as a problem solver and resource to customers
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue
• Handled customer relations issues, enabling quick resolution, and client satisfaction.

NEW HOME SALES CONSULTANT

• Analyzed customer needs and recommended appropriate solutions
• Established rapport and developed positive, professional client relationships built on trust, problem solving, and a demonstrated commitment to meet their needs
• Key contributor to business growth and operating efficiency of company
• Consistently performed in top 10% of sales agents
• On average, converted 15% or better on a consistent basis
• Consistently demonstrated responsiveness, strong customer focus and ability to build good customer relationships
• Maintained overall a 94% customer referral rating through National Rating Service surveys for neighborhood
• Provided consistently high levels of service to maintain company's excellent reputation
• Managed multi-agent community.

• Established rapport and developed positive, professional client relationships built on trust, problem solving, and a demonstrated commitment to meet their needs
• Prepared and presented contracts and other legal documents to clients.
• Key contributor to business growth and operating efficiency of company
• Consistently performed in top 10% of sales agents
• On average, converted 15% or better on a consistent basis
• Consistently demonstrated responsiveness, strong customer focus and ability to build good customer relationships
• Maintained overall a 94% customer referral rating through National Rating Service surveys for neighborhood
• Provided consistently high levels of service to maintain company's excellent reputation
• Managed multi-agent community.