Judy Quinn
Paris,IL
Summary
Proven leader in retail management with a track record of driving sales growth and enhancing customer satisfaction at Ralph Lauren. Skilled in inventory management and performance analysis, I excel in creating high-performing teams and innovative promotional planning. Demonstrates strong customer service and loss prevention capabilities, ensuring operational excellence and profitability.
Overview
19
19
years of professional experience
Work History
Assistant Manager of Merchandising
Ralph Lauren
03.2022 - 05.2024
- Boosted customer satisfaction levels with proactive communication and personalized assistance.
- Managed markdowns and clearance items, ensuring efficient sell-through of aging inventory while maintaining profitability.
- Established clear expectations for staff performance through regular feedback sessions and goal setting activities.
- Optimized product placement to maximize exposure, driving increased sales revenue.
- Collaborated with store manager to achieve overall store goals, including sales targets and customer service objectives.
- Oversaw visual presentation of products in-store, creating compelling displays that attracted customer attention and drove sales growth.
- Maintained clean and organized store environment, upholding company standards for appearance and safety.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
General Manager
Dollar General
07.2017 - 02.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
General Manager
Vanity Clothing
06.2016 - 03.2017
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
General Manager
Rue 21
06.2005 - 07.2014
- Managed budget implementations, employee reviews, training, schedules.
Education
Associate Degree In Applied Science - Floriculture
Danville Area Community College
Danville, IL06.1984
Skills
- Customer Service
- Performance Analysis
- Promotional planning
- Inventory
- District Manager Training
- Associate Training
Timeline
Assistant Manager of Merchandising
Ralph Lauren
03.2022 - 05.2024
General Manager
Dollar General
07.2017 - 02.2022
General Manager
Vanity Clothing
06.2016 - 03.2017
General Manager
Rue 21
06.2005 - 07.2014
Associate Degree In Applied Science - Floriculture
Danville Area Community College