Provided customer service support for various banking issues.
Customer Service Representative
Alorica
07.2021 - 08.2021
Received training for Duke Energy, experienced system shutdowns and unreliable network.
Customer Service Associate
Worldmark Wyndham Hunt
08.2018 - 05.2021
Checked guests in and out of resort, ran reports as needed, assisted with night audit, ensured guest satisfaction, handled maintenance and housekeeping requests, provided assistance with computer problems and upgrades.
Administrative Assistant/Book-Keeper
Mount Wesley Conference Center
08.2009 - 12.2016
Handled administrative tasks, bookkeeping, payroll, property equipment coordination, supply ordering, kitchen management, supervised employees, created schedules and menus, handled inventory.
Receptionist
Kerrville State Hospital
07.2008 - 08.2009
Assisted visitors, patients, and family members, monitored fire alarm panels, made announcements, assisted with payroll checks, ensured safety of patients, employees, and visitors.
Clerk
Tuesday Morning
06.2009 - 07.2009
Received and organized product, prepared store for opening.
Traffic Person
Radio Ranch, Ltd
02.2008 - 08.2008
Entered sales orders and production changes, performed basic office duties.
Owner/Operator
Rough Canyon Lighthouse Inn
11.2003 - 10.2007
Owned and operated a small motel, managed cafe and wireless internet setup, handled ordering, cooking, cleaning, inventory, maintenance, advertising, and marketing.
PC Analyst/Help Desk
James Avery Craftsman
04.1993 - 05.2004
Provided computer support for 50 PCs, setup and maintained servers, converted PCs to network cards, setup and trained employees on networking and internet capabilities.
Education
JAMES AVERY CRAFTSMAN
KERRVILLE, TEXAS
CBM TECHNICAL COLLEGE
SAN ANTONIO, TEXAS
SAN ANTONIO COLLEGE
SAN ANTONIO, TEXAS
McCOLLUM HIGH SCHOOL
SAN ANTONIO, TEXAS
Skills
MICROSOFT WORKS
WORD
EXCEL
POWERPOINT
PUBLISHING
OUTLOOK
CALANDAR
TEAMS
ADOBE
ZOOM
SKYPE
SCAN
CANVA
CRICUT DESIGN SPACE
Referenceletters
Patti Zaiontz, Judy had many duties in her employ at Mount Wesley, a 70 acre religious retreat center. She managed 3 departments (accounting, food service, retail shop) with over 18 staff including scheduling. Her duties included new hires, personnel records, managing payroll, health insurance, property/liability insurance, filed property claims, worker comp claims, accident claims, performed inventory in all departments, reconciled bank accounts, performed receivables/payables accounting duties, handled all procurement of supplies for all departments, handled all requests for service on mechanical equipment; prepared all monthly, quarterly, yearly reports including statistical spreadsheets. Handled all IT, computer & communications equipment. Judy is proficient in Microsoft, Word, Excel & publishing programs. She is quite computer literate. Created all merchandising, ordering of goods, point of sale & staffing of the onsite retail operation. In addition, she oversaw the operation & staffing of a 12,000 square foot food service operation that at times served over 400 guests per meal. I emphasize that Judy is multi talented & skilled in many areas. She can handle multiple tasks at once. She is efficient, dependable, a self starter, committed with a team player attitude. She would be a tremendous asset to any organization. I highly recommend Judy Reininger.
Karen Craig, Dependable, trustworthy, self-starter, managed staff and gets along well with others, oversaw projects to completion, able to meet deadlines, works well under pressure and in high stress environment. Personable, professional, and good people skills.
Kelly Dooley, I have known Judy for probably 15 years in different capacities. We have done business together on several occasions. She is honest, hard working, dependable, handles situations calmly and thoroughly, and is a pleasure to be around She seems to be a very dedicated employee, and I feel she would be advantageous to any company or organization.