Judy Reyes

Manager of Business Development and Sales

Colonial Energy

West Sacramento, CA

10.2017 - Current

Maintained company handbook to outline policies and provide insights to company mission and values.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Maintained computer and physical filing systems.
Cross-checked purchase order, receiving report and invoice to validate invoice accuracy before payment.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Hired, supervised and coached 20+ employees on sales strategies to optimize performance.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Onboarded new employees with training and new hire documentation.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Built relationships with customers and community to establish long-term business growth.
Evaluated employee records and productivity and submitted evaluation reports.
Oversaw office and store inventory activities by ordering and requisitions and stocking and shipment receiving.

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