Judy Saint Louis
Boston,MA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
15
15
years of professional experience
Work History
Certified Nursing Assistant
Boston Medical Center, Boston City Hospital
09.2019 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Medical Assistant
Boston Medical Center, Boston City Hospital
09.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Program Specialist
May Institute
01.2015 - 01.2018
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Established goals and created action plans to achieve goals.
- Administered and tracked client service payments.
- Monitored progress towards service plan goals.
- Provided support to social service clients in navigating available resources.
- Developed and implemented strategies to enhance quality of social services.
- Implemented and developed programs to address poverty and inequality.
Personal Care Assistant
Cerebral Palsy of Massachusetts
01.2011 - 01.2015
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Residential Instructor
Resources of Human Development
01.2009 - 01.2011
- Working with mentally challenged and/or disabled adults
- Provided daily care for adults in a day program
- Conducted art therapy classes for individuals in a therapeutic setting.
Education
Associate of Applied Science - Radiologic Technology
Roxbury Community College
Roxbury, MA05.2027
Associates in Natural Science -
Quincy College
05.2018
GED earned -
GED
12.2010
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Compassionate
- Basic Life Support
- Medical terminology knowledge
- Specimen Collection
- Outpatient Care
- Pediatric Care
- Medical office administration
- Time Management
- Emotional and Social Support
- CPR/AED
Languages
Haitian Creole
Native or Bilingual
Spanish
Professional Working
Timeline
Certified Nursing Assistant
Boston Medical Center, Boston City Hospital
09.2019 - Current
Medical Assistant
Boston Medical Center, Boston City Hospital
09.2019 - Current
Program Specialist
May Institute
01.2015 - 01.2018
Personal Care Assistant
Cerebral Palsy of Massachusetts
01.2011 - 01.2015
Residential Instructor
Resources of Human Development
01.2009 - 01.2011
Associate of Applied Science - Radiologic Technology
Roxbury Community College
Associates in Natural Science -
Quincy College
GED earned -
GED
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