Judy Shi
Ann Arbor,MI
Summary
I am a confident Student passionate about learning new skills and reaching goals. Ambitious and driven, ready and willing to work hard and learn from professionals.
Overview
1
1
Certification
Work History
Pharmacy Assistant
Pharmacy
- Delivered excellent customer service by assisting patients with prescription drop-off, pick-up, and pharmacy inquiries in a professional and compassionate manner.
- Communicated with patients regarding insurance, medication availability, and prescription status.
- Supported pharmacists and pharmacy technicians with workflow tasks including prescription processing, medication organization, and inventory management.
- Entered prescription information into the pharmacy management system while maintaining strict HIPAA compliance.
- Handled cash register transactions, processed payments, and assisted with resolving billing or insurance issues.
- Managed phone calls, directed inquiries appropriately, and supported daily administrative tasks.
- Maintained a clean, organized, and safe pharmacy environment.
- Provided services in Washington State
Education
Bachelor of Science - Nursing
University of Michigan
Ann Arbor, MI01-2029
High school diploma -
The Bear Creek School
Redmond, WaSkills
- Prescription processing
- Pharmacy operations
- HIPAA compliance
- Medication storage
- Patient engagement
- Administrative support
- Time management
- Organizational skills
- Team collaboration
- Conflict resolution
- Professional communication
- Strong interpersonal skills
Certification
- Pharmacy Assistant License, 61666817, 02/25, 04/27
- Nursing Assistant Certification (NAC), 61617307, 03/26, 04/27
- Basic Life Support (BLS), 265415911429, 09/25, 09/27
Leadership And Community Involvement
- Volunteer & Community Service, Participated in community volunteer activities supporting individuals in need., Developed empathy, teamwork, and strong interpersonal communication skills.
- Student Tutor, Tutored younger students and helped them build confidence and improve academic understanding., Practiced patience and clear communication while supporting student learning.
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Pharmacy Assistant
Pharmacy
Bachelor of Science - Nursing
University of Michigan
High school diploma -
The Bear Creek School