Judy Slaughter
Vicksburg,MS
Summary
A focused business professional specializing in account management, and public and client relations. Highly proficient in Microsoft Office including Excel, Word, PowerPoint, and Outlook. Proficient in NetSuite, and Salesforce CRM systems. Possess great communication, time management, and independent decision-making, skills. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Solutions Specialist – Executive Account Manager
PECAA, Inc.
Tigard
08.2007 - 11.2023
- Responsible for membership growth, building key member relationships, identifying business opportunities, and acquiring new business
- Researched, collected, and analyzed data from various sources to create and prepare monthly sales territory reports
- Processed member payments and answered billing questions as needed
- Used Salesforce and NetSuite to manage members' and prospects' records
- Performed daily business reviews for current and potential members by reviewing their purchasing habits and finding ways to reduce costs
- Acknowledged members’ concerns and complaints by working through differences to obtain a positive outcome
- Planned projects from conception to implementation and mapped out timelines
- Set daily, weekly, and monthly goals to maintain and increase growth in assigned territories
- Collaborated with inside and field colleagues on the referral of new prospects
- Reviewed quarterly reports, and extrapolated, and evaluated data provided in sales reports for drop or growth in assigned territory sales
- Maintained wallet share by retaining and growing existing accounts in assigned territories
- Prepared and conducted daily presentations on new vendor programs, products, and other services via Zoom, Microsoft Teams, and telephone
- Attended and represented PECAA at various state association events
- Attended annual PECAA meetings, and vision expos.
Inside Sales - Account Manager
ATCO
Vicksburg
09.2003 - 08.2007
- Set goals and managed lumber production based on seasonal challenges
- Negotiated green lumber prices, coordinated lumber shipments with various trucking companies, and prepared sales orders and invoicing
- Primary responsibilities included managing existing and acquiring new green lumber accounts
- Resolved lumber complaints to customer satisfaction, performed site visits, and attended lumber association meetings and events
- Maintained strong, sustainable relationships with new and established accounts.
Education
Bachelor of Science - Sociology
Mississippi College
11.2012
Associate of Arts - Liberal Studies
Contra Costa College
11.2001
Skills
Microsoft Office 365 Suite
Conflict Resolution
Leadership Collaboration
Active Listening
Salesforce CRM
Time Management
NetSuite CRM
Problem-Solving
Customer Service
Consulting Experience
Project Coordinator
Type 53 WPM
Ten-key
References
- Laura Dorris, PECAA, Executive VP & General Manager of Strategic Sales, (760) 310.0150, laura.dorris@pecaa.com
- Stephanie Lucas, PECAA, Chief Marketing Officer, (973) 978-3538, stephanie.lucas@pecaa.com
- Erin Hern, U.S. Army Corps of Engineers, Social Scientist, 601-634-5737, erin.a.hern@usace.army.mil
Timeline
Solutions Specialist – Executive Account Manager
PECAA, Inc.
08.2007 - 11.2023
Inside Sales - Account Manager
ATCO
09.2003 - 08.2007
Bachelor of Science - Sociology
Mississippi College
Associate of Arts - Liberal Studies
Contra Costa College