Experienced Community Education Director with over ten years of experience in mental health. Excellent reputation for resolving problems, improving customer satisfaction, developing and maintaining professional relationships. Skilled in working under pressure and adapting to new situations and challenges to best achieve company goals.
Overview
10
10
years of professional experience
Work History
Community Outreach Director
Franklin County Memorial Hosp/ Journeys IOP
Meadville, MS
01.2013 - Current
Refer clients to appropriate team members, community agencies and organizations to meet treatment needs.
Develop and create programs and monitor effectiveness against individual participant needs.
Conduct community workshops to promote different programs and educate public on available services.
Develop and implement marketing plans and goals for the Journeys IOP program
Promote community awareness of mental illness and services offered .
Develop and maintain referral source relationships within our community.
Assist patients and family to find alternative care if needed.
Create marketing plans to reach goals of Journeys IOP program.
Administer all pre-screening and assessments.
Collaborate with our medical director, program director, staff and community to develop areas of educational needs and support.
Community Education Coordinator
Inspirations IOP
Ridgeland, MS
02.2012 - 12.2012
Increased patient census consistently through proactive strategies.
Conducted assessments of referrals for appropriate admission criteria and followed up with each.
Worked with other departments to coordinate education across variety of teams and personalities.
Liaised between referral providers and behavioral health unit to develop referral relationships.
Education
Bachelor of Science - Marketing And Psychology
Kent State University
Kent, OH
12.1987
Skills
Community Outreach Programs
Customer Inquiries
Providing Feedback
Community Events
Business Management and Development
Interpersonal Communication Skills
Microsoft Word
Strategic Networking
Customer Relationship Marketing
Compassionate Care
Business Growth Opportunities
Client Meetings
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Community Outreach Director
Franklin County Memorial Hosp/ Journeys IOP
01.2013 - Current
Community Education Coordinator
Inspirations IOP
02.2012 - 12.2012
Bachelor of Science - Marketing And Psychology
Kent State University
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