JUDY TEEVAN
Manitou Springs,CO
Summary
I am a creative, proactive professional with a wide range of expertise in K-12 EdTech. My experience includes sales enablement, marketing, customer service, training, implementation, and management. My unique skill set includes all product development and implementation phases, including team leadership, mentoring, sales presentations/support, multimedia development, creative problem-solving, and internal/external user training. I flourish in a collaborative work environment and have a proven track record of demonstrating productivity, reliability, and inclusion in a remote office setting.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director of Curriculum and Research
Curriculum Advantage
01.2016 - 11.2022
- Served as a company expert in Special Education, Social Emotional Learning, and Multi-Tiered Systems of Supports.
- Created and facilitated presentations for key events, including national conferences, regional meetings, and critical sales opportunities.
- Organized and led sales enablement and served as an educational expert in presentations, meetings, and conferences.
- Led and designed ongoing sales team professional development to stay informed on current educational trends and how they influence the product’s value proposition.
- Designed and executed an onboarding program for all sales reps, accelerating product training. This shortened the timeline for reps to deliver their first presentations by 50%.
- Ignited team building and collaboration company wide through planned cross-team collaborations and projects.
- Drove change proactively within the company by scheduling time with individuals to discuss process changes. This allowed individuals to privately work through concerns and process change.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Delivered new employee onboarding and training sessions for more than 5 employees per year via Canvas LMS and Zoom meetings.
- Trained new hires to perform cross-training exercises with experienced workers. Directed field training to enhance participants' skills.
- Analyzed effectiveness of training programs at all levels and facilitated updates.
- Built relationships with customers and community to establish long-term business growth and customer retention. Liaised with external stakeholders ( ie. NWEA and state initiative committees such as Louisiana Believes) to form strategic partnerships with prospective clients.
- Conducted market research and competitive analyses to identify new opportunities and target markets.
- Devised content strategy to effectively engage target audiences.
- Coordinated with design and media teams to develop high-quality creative assets such as live webinars and short videos for prospecting campaigns
- Drove company strategic content projects, curriculum-related marketing efforts, white papers on current educational trends, and product development related to curriculum and user experience (UX).
- Led professional learning efforts for the marketing team, offering mentoring and coaching to build knowledge and skills.
- Hosted forums for current and prospective customers to share concerns, thoughts and ideas.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Oversaw endorsements such as the CASE (Council of Administrators for Special Education) endorsement and subsequent re-endorsements.
Regional Director of Implementation
Curriculum Advantage
11.2011 - 12.2015
- Managed a team of four to six implementation managers to maintain successful implementations, including delivering training to customers, with an outcome goal of plus 90% renewals.
- Managed a territory of 300-500 schools through the implementation team for successful product integration.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Visited sites periodically to view service levels and adherence to global service standards.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Evaluated and defined internal and customer needs, implementing processes to address requirements.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service, drive sales and increase renewal rate.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Provided sales enablement for the region supporting the sales team in presentations and other informational pre-sale meetings and discussions.
Implementation Manager
Curriculum Advantage
06.2010 - 10.2011
- Awarded Implementation Manager of the year in 2011.
- Researched and resolved barriers to successful product implementation, improving support and issue resolution.
- Managed implementations within 100 schools, building strong relationships and ensuring renewal. Renewal rate was 95%.
- Developed project plans identifying key issues, approaches and performance metrics.
- Oversaw implementation lifecycle processes based on organizational needs, product integration and customer demand.
- Built long-term relationships with customers and delivered outstanding customer service and training.
- Provided customer product support while also serving as an educational consultant.
Teacher
St. Tammany Parish Schools
08.2001 - 05.2010
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Education
Master of Arts - Curriculum And Instruction
University of Mississippi
University, MSBachelor of Arts - Elementary Education
University of Mississippi
University, MSSkills
- Communication
- Team building
- Conflict resolution
- Time management
- Organization
- Strategic planning
- Adaptability
- Change management
- Delegation
- Relationship building
- Project Management
- Lead qualification
Certification
Optimal Product Management and Marketing
Organization: Learn 280 Group
Issued: Sept 2023
E-Learning Instructional Design
Organization: ATD Nebraska
Issued: Nov 2016 - No Expiration Date
Credential ID: 7dcc7d82-8450-476f-b770-eb0c73d680cc
Hobbies
I love to adventure with my three dogs! This includes traveling, antiquing, kayaking, biking, and hiking.
Timeline
Director of Curriculum and Research
Curriculum Advantage
01.2016 - 11.2022
Regional Director of Implementation
Curriculum Advantage
11.2011 - 12.2015
Implementation Manager
Curriculum Advantage
06.2010 - 10.2011
Teacher
St. Tammany Parish Schools
08.2001 - 05.2010
Master of Arts - Curriculum And Instruction
University of Mississippi
Bachelor of Arts - Elementary Education
University of Mississippi
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