Judy Torsak
Provo,UT
Summary
Dynamic and results-driven professional with extensive experience in customer service and warehouse operations at DragonSteel Entertainment. Proven ability in packaging and quality inspection, complemented by strong teamwork and communication skills. Successfully contributed to fulfilling the largest Kickstarter campaign, showcasing efficiency and dedication in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Laborer
Torsak Construction LLC
Provo, UT
01.2024 - Current
- Painting
- Caulking
- Organizing tools
- Assisting with wood working projects
- Cleaning work spaces and work equipment
Cashier/Cook
Bok Bok Korean Fried Chicken
Provo, UT
02.2024 - 11.2024
- Customer service
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Ensuring that the front of the house looks nice and is clean for when customers come in
- Assisted in training new cooks on proper procedures for cooking and handling food
- Preparing ingredients and appliances for a day of work
- Preparing/cooking orders and getting them out quickly yet as efficiently as possible
Junior Clerk
DragonSteel Entertainment
Pleasant Grove, UT
01.2023 - 12.2023
- Helped fulfill the largest Kickstarter campaign in history
- Assisted with the move from a 4,500 sq ft warehouse to a 44,000 sq ft warehouse
- Worked as a team member to assist in preparing and shipping 50,000 packages a month for 12 months
- Helped prepare for DragonSteel’s annual convention
- Customer service at DragonSteel Convention/Defiant Book Release
- Dare to Lead training
Education
General Education
Utah Valley University
Orem, UTHigh School Diploma -
Provo High School
Provo, UT05-2024
Skills
- Warehouse experience: 1 year
- Point of Sale: 2 years
- Packaging: 2 years
- Customer service: 2 years
- Quality Inspection: 1 year
- Materials Handling: 2 years
- Shipping & receiving: 1 year
- Hospitality: 2 years
- Food Handling: 1 year
- Willingness to learn
- Attention to detail
- 55 words per minute
Languages
English
Native or Bilingual
Portuguese
Full Professional
French
Elementary
Korean
Elementary
Timeline
Cashier/Cook
Bok Bok Korean Fried Chicken
02.2024 - 11.2024
Laborer
Torsak Construction LLC
01.2024 - Current
Junior Clerk
DragonSteel Entertainment
01.2023 - 12.2023
General Education
Utah Valley University
High School Diploma -
Provo High School