Summary
Overview
Work History
Education
Skills
Qualifications Summary
Timeline
Generic

Judy Trailer

Clayton,NJ

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

30
30
years of professional experience

Work History

Manager Workforce Planning and Complement

US Postal Service
01.1994 - Current
  • Direct daily operations for six immediate reports, ensuring alignment with organizational complement requirements
  • Interact with and supervise employees across all functions and disciplines to assure seamless workflow; manage customer relationships and resolve escalated issues and problems
  • Partner with Operational Managers to define strategies and initiatives for staffing needs in facilities
  • Coordinates efforts within the team and collaborates cross-functionally or with organizational success
  • Manage reporting functions related to hiring and retention of employees; maintain confidential employee files
  • Plan and conduct weekly training meetings; recruit, hire, train, and mentor new employees
  • Evaluate and develop all team members
  • Perform data analysis on workforce needs
  • Implemented procedures following policies on hiring, resulting in reaching the hiring goal for the organization
  • Realigns resources needed to maintain agility and adjust to constantly changing organizational strategies, policies, and initiatives
  • Adeptly managed seamless integration of new operational procedures in human resources and communicated cross-functionally to operations
  • Planned, organized, and conducted numerous workshops and community-relations meetings to improve the organization’s public perception and recruitment efforts
  • Works proactively to foster a diversity, inclusion, and engagement workplace.

Education

Doctor of Education - Organizational Leadership

Grand Canyon University
Phoenix, AZ
08.2023

Master of Business Administration - Business Administration with emphasis on International Business

Cornerstone University
Grand Rapids, MI
05.2007

Master of Science - Management

Cornerstone University
Grand Rapids, MI
05.2006

Bachelor of Applied Science - Management

Davenport University
Grand Rapids, MI
06.2002

Associate of Science - Child Development

Lansing Community College
Lansing, MI
06.1981

Skills

  • Marketing
  • Performance Management
  • Contract Management
  • Operations Management
  • Workforce Management
  • Staff Development
  • Strategic Planning
  • Complex Problem-Solving
  • Team Leadership
  • Key Performance Indicators
  • Business Planning
  • Verbal and Written Communication
  • Time Management
  • Staff Management

Qualifications Summary

Experienced Management Professional with advanced operations administration experience, human resources degrees, and a passion for sharing knowledge. 25 years in management with the postal service with 10 years experience in human resources. For the last 2 years, I have been the manager in the human resources department as the manager of workforce planning and complement. Leads a team of human resources professionals responsible for workforce planning, assessing complement, recruitment, hiring, and retention. Assigns tasks, conducts data analysis, forecasts workforce needs, executes timely actions, and monitors performance, providing feedback and guidance. Solid management skills refined in a complex environment involving union and non-union personnel. Proven ability to analyze operations, develop efficiencies, and reduce operating costs while improving productivity and profits. Demonstrated commitment to developing strong relationships within the community to improve the image and maximize impact.

Timeline

Manager Workforce Planning and Complement

US Postal Service
01.1994 - Current

Doctor of Education - Organizational Leadership

Grand Canyon University

Master of Business Administration - Business Administration with emphasis on International Business

Cornerstone University

Master of Science - Management

Cornerstone University

Bachelor of Applied Science - Management

Davenport University

Associate of Science - Child Development

Lansing Community College
Judy Trailer