Judy Tran-Bosquez

Provided high quality guest service in luxury suite during sporting and entertainment events

Set up, stocked and maintained suites with food, beverage and service supplies before and during events

Ensured suites were clean, organized and fully prepared to meet guest expectations

Delivered food and beverage orders promptly while maintaining a professional and friendly attitude

Collaborated with catering, kitchen staff and event coordinators to ensure smooth service flow

Assisted with post event breakdown, cleaning and restocking of suites

Anticipated guest needs and responded quickly to requests to enhance the customer experience

Provided fast friendly and professional service to guests in a high volume bar environment

Prepared and served alcoholic and non alcoholic beverages according to standard recipes and customer services

Handled cash and credit card transactions and operated POS systems accurately and efficiently

Maintained cleanliness and organization of the bar area, including stocking supplies and sanitizing surfaces

Checked identification and followed all alcohol service laws and responsible service guidelines

Assisted with inventory control, restocking liquor, beer, wine, mixers and bar supplies

Worked closely with servers and kitchen staff to ensure smooth service and customer satisfaction

Resolved customer concerns professionally to maintain a positive guest experience