Judy Viorato
Woodland,CA
Summary
Hardworking and reliable focused on going above and beyond to support team and serve customers. Highly-motivated employee with desire to take on new challenges. Motivated to continue to learn and grow,
quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Occupancy Specialist
Sterling Asset Management Company
Woodland , CA
2023.11 - Current
- Assisted in the preparation of tenant files for review by management staff.
- Analyzed rental applications, credit reports, income verification documents, and other related information.
- Kept up-to-date on fair housing laws.
- Proficiently answered phones in a timely manner, professionally greeted office visitors, and demonstrated courtesy in both English and Spanish.
- Handled rent payment collection and receipt processing
- Collected and coded various documents to prepare for filing, storage and processing.
- Collated initial and recertification paperwork efficiently.
- Developed expertise in the field of affordable housing paper program (HOME).
- Incorporated knowledge of YARDI software along with Microsoft Word and Excel proficiency to effectively handle data entry responsibilities including work order organization, resident personal information management, and lease agreement administration.
- Established and maintained effective communications with residents, vendors, staff, and the public/future residents
- Conduct property move-ins, move-outs, and walk-through inspections.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Protect clients' rights by maintaining confidentiality of personal and financial information.
- Handled confidential documents in an organized fashion according to established protocol.
- Collaborate with peers to ensure efficient completion of tasks at various properties
Assistant Manager
Eugene Burger Management Corporation
Woodland , CA
2021.12 - 2023.11
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Assisted manager in conducting lot and unit inspections
- Assisted manager in executing property-related projects.
- Assisted and participated in property social events as part of resident services
- Managed incoming calls in a courteous and efficient manner
- Assisted manager in handling correspondence and posting of notices
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Fruit Packer
Vacaville Fruit Company
Vacaville , CA
2018.08 - 2021.04
- Cleaned work area to ensure food safety regulations were met.
- Ensured that all packaging materials were properly sealed and labeled correctly.
- Prepared orders for customers by selecting specific types, sizes, and amounts of fruits requested.
- Measured, weighed, and counted products after packing.
- Reported any damaged goods found during inspections immediately to supervisor.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Accomplished production goals by working with speed and accuracy.
- Met production goals by completing orders quickly.
Housekeeping and Breakfast Attendant
Holiday Inn Express Hotel
Woodland
2014.06 - 2015.12
- Cleaned and maintained cleaning equipment in good operable condition.
- Emptied wastebaskets and trashcans.
- Kept housekeeping supervisor updated on preventive housekeeping maintenance and restocking needs for supplies.
- Cleaned public areas, waiting rooms and washrooms consistently maintaining housekeeping equipment and identifying areas in need of immediate attention
- Ensured all cleaning tasks were completed before leaving unit.
- Greeted guests with friendliness and professionalism.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Met guest needs by replenishing food, service supplies and utensils.
- Drove guest satisfaction by maintaining proper set-up and assisting guests with food and beverage needs.
- Adhered to cleaning and disinfection standards by sterilizing and sanitizing kitchen, dining room and high-touch surfaces.
- Followed safety standards in handling food, maintaining food at correct temperatures prior to serving.
- Maintained presentable and well-stocked food stations for guests.
Education
Woodland Adult Education
Woodland, CA2015-06
Skills
- Team work
- Safety Protocols
- Cleaning and sanitation guidelines
- Product packaging
- Application processing
- Affordable Housing Programs
- Fair Housing Regulations
- Data Entry
- Payment Collection
- Tenant relations
Certification
- Fair Housing Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Occupancy Specialist
Sterling Asset Management Company
2023.11 - Current
Assistant Manager
Eugene Burger Management Corporation
2021.12 - 2023.11
Fruit Packer
Vacaville Fruit Company
2018.08 - 2021.04
Housekeeping and Breakfast Attendant
Holiday Inn Express Hotel
2014.06 - 2015.12
Woodland Adult Education
- Fair Housing Certification
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