Judy Weidner
Rapid City,SD
Summary
Versatile and results-driven, I excelled at Check Rite and Stanley Johnsen Concrete, showcasing exceptional customer service and teamwork. Leveraging skills in record-keeping and premise inspection, I significantly enhanced client satisfaction and operational efficiency. My proactive approach and dedication to quality, coupled with expert cleaning and debt collection abilities, consistently exceed employer expectations.
Professional housekeeper with deep expertise in residential and commercial cleaning. Known for delivering exceptional results through effective team collaboration and adaptability to changing needs. Strong skills in deep cleaning, laundry, and organization, paired with reliable and positive attitude. Trusted by colleagues and employers to maintain high standards and ensure pristine environment.
Overview
22
22
years of professional experience
Work History
Professional Housekeeper
Self-employeed
01.2008 - 01.2025
- Enhanced guest satisfaction by meticulously maintaining cleanliness and organization in all assigned areas.
- Ensured consistently high-quality housekeeping services by closely adhering to established cleaning procedures and guidelines.
- Performed deep-cleaning tasks on a regular basis, maintaining the highest levels of cleanliness in all spaces.
- Managed inventory effectively, ensuring adequate supplies were always available for efficient completion of daily tasks.
- Maximized efficiency with effective time management, completing tasks within allotted schedules.
- Received consistent positive feedback from guests on room cleanliness, contributing to overall satisfaction scores.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Changed bed linens and collected soiled linens for cleaning.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
- Polished fixtures to achieve professional shine and appearance.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Professional Debt Collector
Check Rite
02.2009 - 03.2012
- Enhanced client satisfaction by providing timely and accurate information on debt collection progress.
- Conducted thorough research on debtor backgrounds, enabling targeted collection efforts and higher success rates.
- Consistently met or exceeded monthly recovery targets through diligent case management and persistent followup.
- Optimized internal record-keeping systems for increased accuracy, efficiency, and ease of information retrieval.
- Utilized advanced skip tracing techniques, locating hard-to-find debtors for efficient collection efforts.
- Maintained up-to-date knowledge of industry regulations and best practices, resulting in fully compliant collections processes.
- Adhered to strict ethical guidelines during collections activities, fostering trust between all parties involved.
- Facilitated successful account resolutions by developing strong relationships with both clients and debtors.
- Recovered outstanding debts by implementing effective negotiation and communication skills.
- Improved cash flow management by expediting the resolution of aged accounts receivable balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Maintained consistently high success rate of collecting on overdue accounts.
- Negotiated payment plans with customers to prevent accounts from entering collections.
- Documented customer payment interactions and account statuses for future reference.
- Collaborated with other departments to verify customer compliance with payment plans.
- Responded to customer inquiries and provided detailed account information.
- Maintained accurate records of customer accounts, payments and payment plans.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Worked with customer to create debt repayment plan based on current financial condition.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Entered client details and notes into system for interdepartmental access and review.
Flagger/Laborer/Class A CDL Truck Driver
Stanley Johnsen Concrete/ Aka Complete Concrete
03.2003 - 11.2009
- Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
- Used flagging tools such as stop and slow paddle and red flag.
- Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
- Accustomed to nighttime flagging in high traffic areas.
- Managed work zones using large signs and hand signals to direct traffic.
- Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
- Maintained a strong knowledge of state-specific traffic laws and regulations related to flagging operations, ensuring compliance within the workplace.
- Adapted quickly to changing circumstances, such as inclement weather or last-minute schedule adjustments, ensuring smooth traffic flow at all times.
- Proactively identified potential issues within the work zone, such as improperly placed signage or damaged equipment, and reported concerns to relevant team members for prompt resolution.
- Participated in ongoing training and professional development opportunities to stay current on industry trends, safety regulations, and flagging best practices.
- Controlled flow of automotive traffic under direction of project supervisor.
- Participated in daily safety briefings, reinforcing awareness of potential hazards and discussing best practices for accident prevention among team members.
- Collaborated with project managers and supervisors to develop site-specific traffic management plans based on project requirements and potential hazards.
- Familiar with use of hand signaling procedures.
- Enhanced team communication by maintaining constant contact with other flaggers, supervisors, and drivers.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
- Calmly managed clearing of path during passage of emergency vehicles.
- Professionally communicated with motorists stuck in stopped traffic.
- Reduced accidents at work zones by diligently monitoring vehicle speeds and providing clear signals to approaching motorists.
- Demonstrated exceptional customer service skills when interacting with frustrated or confused motorists, offering assistance whenever possible.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
- Inspected tools and equipment to maintain safety and efficiency.
- Operated forklifts and boom lifts to complete various tasks.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Navigated various terrains and weather conditions, ensuring safe and efficient transportation of goods.
- Maintained a high level of safety awareness with thorough pre-trip inspections and adherence to traffic laws.
- Checked trailer hitch and secured attachments to tractor for optimal safety.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
- Secured cargo effectively for damage prevention and transportation safety.
- Assisted in loading and unloading processes as needed, ensuring proper handling of freight.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected load security and checked for damages.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Education
3 Year Apprenticeship For Heavy Equipment Operator
Iowa Operating Engineers Local # 234
Des Moines, IA01-1991
GED -
North High School
Des Moines, IA05-1984
Skills
- Premise inspection
- Teamwork
- Customer service-focused
- Vacuuming and sweeping
- Cleaning bathrooms
- Excellent oral and written communication
Record keeping, checks and balances, keeping track of supplies, mileage,
- Housekeeping
- Folding clean laundry
- Dusting furniture
- Cleaning light fixtures
- Self motivated
- Special and routine cleaning
Timeline
Professional Debt Collector
Check Rite
02.2009 - 03.2012
Professional Housekeeper
Self-employeed
01.2008 - 01.2025
Flagger/Laborer/Class A CDL Truck Driver
Stanley Johnsen Concrete/ Aka Complete Concrete
03.2003 - 11.2009
3 Year Apprenticeship For Heavy Equipment Operator
Iowa Operating Engineers Local # 234
GED -
North High School