Judy Whelan
Euclid
Summary
- General Education Development Certificate holder with a solid background in customer service and management. Expertise in problem-solving, leading to improved customer experiences and streamlined operations. Recognized for ability to lead teams and implement effective strategies that drive results. Committed to fostering positive relationships and enhancing service delivery.
Overview
5
5
years of professional experience
Work History
Server
Voodoo Tuna
05.2025 - Current
- Efficiently manages tables, ensuring timely service and high customer satisfaction during busy hours
- Follows food safety and sanitation guidelines to keep a clean and safe dining environment
- Demonstrates strong interpersonal skills by building rapport with customers and creating a positive experience
Manager and Server
Cloak and Dagger Cocktail Lounge
10.2020 - 05.2025
- Provides excellent customer service by creating a warm and inviting atmosphere, taking accurate orders, and keeping tables organized and satisfied
- Responsible for administrative tasks, such as handling money and paperwork at the end of each shift
- Answered phone calls to organize reservations
Victim Advocate
WomenSafe
06.2024 - 11.2024
- Communicated with clients about progress and documented necessary information in the database
- Was responsible for answering the victim advocate line, which included taking crisis calls
- Helped clients in the shelter with intake and outtake forms
Education
General Education Development Certificate -
Skills
- Customer relationship management
- Effective communication
- Administrative support
- Data entry
- Telephone etiquette
- Inbound phone call management
Timeline
Server
Voodoo Tuna
05.2025 - Current
Victim Advocate
WomenSafe
06.2024 - 11.2024
Manager and Server
Cloak and Dagger Cocktail Lounge
10.2020 - 05.2025