Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Judy Whisenhunt

Summary

Payroll Administrator, Human Resources Generalist, Payroll Manager/Invoicing Specialist/ Expense Control/Small Business Owner/Small Business Manager.

Overview

15
15
years of professional experience

Work History

Payroll Administration / Assistant to CFO

Hospice Austin
06.2025 - Current
  • Process bi-weekly healthcare payroll using Paycom payroll software, including all applicable wages, shift differentials, incentives, taxes, deductions, and bonuses.
  • GL reporting and uploads to accounting software
  • Reimplementation of payroll software
  • Maintain and audit payroll and benefit systems for accuracy.
  • Handle payroll inquiries, W-2s, and garnishment processing.
  • Provide employee training on payroll and timekeeping systems.
  • Handle 401K and HSA and other benefits-related processes.
  • Oversee the annual 401 (k) audit process.
  • Oversee year-end tax filings and reconciliations.
  • Implement and monitor internal controls related to payroll and financial reporting.
  • Ensure compliance with grant requirements, labor laws, and organizational policies.
  • Support audits and external reviews.
  • Serve as subject matter expert for HRIS and payroll platforms.
  • Maintain accurate employee data and generate reports for Finance, HR, and leadership.
  • Support workflows related to benefits, job changes, and onboarding.
  • Implementation of new processes and procedures
  • Creating standard operating procedures documents
  • Prepare requested reports of senior leadership meetings

Human Resources Generalist/ Payroll Specialist

Twin Liquors
01.2021 - 06.2025
  • Process payroll for 100+ retail stores, 5 warehouses, and our corporate offices. Paylocity Payroll system
  • Audited timesheets and payroll records for accuracy.
    Processed timecards and payroll data for team of employees
  • Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions, including salaries, benefits, garnishments, taxes, and other deductions
  • Track and maintain compliance with federal regulations of company certification and employee certification
  • Implement and monitor internal controls related to payroll
  • Ensures Compliance with federal, state, and local payroll, wage, and hour laws and best practices.
  • Support audits and external reviews.
  • HRIS- timely processing of employee updates, including new hires, terminations, and rate changes.
  • Worker compensation claims processing and record keeping. Completing yearly audits.
  • 401K Benefit enrollment and audits Benefits Enrollment
  • Training and development
  • Creating and implementing new processes and standard operating procedures
  • Calculated wages, deductions, and bonuses in accordance with company policies.

Invoice Administrator

ABM-Contracted by Samsung
05.2020 - 01.2021
  • Collect, process, input, & organized documentation from various sources and stakeholders for invoicing
  • Tracks, monitors, and collaborates with accounting to ensure documentation meets compliance requirements.
  • Process billings, requests for information and change documents, accruals, and reconciles invoices.
  • Budget planning and reconciliation process all special project requests
  • Daily service review of all outstanding invoices Interfaces with accounting department
  • Assist with projects and tasks as assigned.

Payroll and Expense Control Specialist

Go! Retail Group
08.2018 - 05.2020
  • Payroll: My primary role was to oversee payroll in (Paylocity), during the season we had over 190 stores with over 2000 employees across the US. Imputed employees, processed payroll, time management, time corrections and ran various payroll reports.
  • (Taleo/Oracle) onboarded, verified employment, set up training, and follow-up with all new employees.
  • Executive assistant to the senior director of retail operations. I also worked closely with loss prevention, recruiting, and onboarding of new hires as well as supporting the VP.
  • Created a system for scheduling based on sales analysis to reduce the cost of payroll by 1%.
  • Manage Allocation of Hours to Stores: I was responsible for all contract labor; workers were paid, and hours were correct.
  • Processed all PAF (Pay rate changes or Job title changes)
  • Manage Travel Coordination: I managed travel using Egencia for all area sales managers, directors, and all other corporate staff travel.
  • Reconciliation of all credit cards and invoices for all area sales managers, directors, and all other corporate staff.
  • Reimbursements/Invoice Processing: Managed reimbursements for Operator permit fees, site inspections fees, fire permits, sales tax license and any repairs that were paid for by the operator.
  • Manage Reporting for Company Text Marketing Program: I Spearheaded and managed the Text to Join
  • Marketing program tracking KPI for all our stores including owner operator locations totaling 850+ locations.

Office Manager

Town and Country Veterinary hospital
01.2015 - 08.2018
  • Directed all opening and closing procedures of the clinic. Oversee office staff and scheduling.
  • Reviewed patients’ records to ensure that immunization and tests recommended by the doctor are up-to-date.
  • Developing and maintaining clinic staff protocol.
  • Emergency procedure knowledge
  • Assist in establishing and maintaining sound financial control and reporting systems.
  • Assists in the investigation, analysis, and appraisal of hospital expansion activities.
  • Oversees bi-weekly payroll.
  • Performs special analytical, statistical, and financial studies as required.

Owner

Xceed Technical Services
06.2011 - 02.2018
  • Wholesale Warehouse liquidation Creating listings on eBay / Website Answer customer emails.
  • Taking Product Pictures / Picture Cleanup
  • Composing accurate description listings and maximizing sales. Product research
  • Maintain/Improve feedback & detailed seller rating.
  • Utilize problem-solving skills to diagnose, troubleshoot and resolve customer issues over phone/email.
  • Identify and create strategies for new listings to increase product offerings. Manifest and customer returns packaging and Shipping
  • Microsoft Office (Excel, Word, Outlook, PowerPoint)

Education

High School Diploma -

American Youth Works
Austin, TX
01-2007

Skills

  • Strong analytical and problem-solving skills
  • Exceptional attention to detail and organizational ability
  • Ability to handle confidential information with discretion
  • Microsoft Office Applications (advanced in Excel, Word, PowerPoint, and Outlook)
  • SunCoast
  • Paycom Payroll Software
  • Paylocity Payroll Software
  • ADP Wisely Payroll Software
  • Cyma Accounting Software
  • Business correspondence
  • Data entry
  • Data analysis and research
  • Office management
  • Payroll liability and deductions
  • Account reconciliation
  • Staff management

Accomplishments

  • Complete Reimplantation of Hospice Austin HRIS and payroll software
  • Identifying critical payroll and HRIS issues and completing audit of all errors.
  • Reduced Company Payroll at Go! Retail Group by 1% saving a total of 100k+ for fiscal year 2019.
  • Discovered Fraudulent Reimbursements That Were Submitted Totaling 5k+ Developed company policies and procedures
  • Created a payroll process and implemented new compliance for Twin Liquors. Created standard operating procedures training manual for the payroll processes.
  • Implemented a tracking system for compliance with TABC and tobacco certification.

Timeline

Payroll Administration / Assistant to CFO

Hospice Austin
06.2025 - Current

Human Resources Generalist/ Payroll Specialist

Twin Liquors
01.2021 - 06.2025

Invoice Administrator

ABM-Contracted by Samsung
05.2020 - 01.2021

Payroll and Expense Control Specialist

Go! Retail Group
08.2018 - 05.2020

Office Manager

Town and Country Veterinary hospital
01.2015 - 08.2018

Owner

Xceed Technical Services
06.2011 - 02.2018

High School Diploma -

American Youth Works
Judy Whisenhunt