Summary
Overview
Work History
Education
Skills
Timeline
Generic

Judy Woolsey

Sylacauga

Summary

Strong knowledge of navigating remote job pathways efficiently.

Thourough implimentation of records and documents preparation at the instruction of attorneys in Alabama state law firm.

With a focus in legal and medical terminology, a solid track record for medical documentation as it applies to state and federal law is apparent

With a proven track record at Mt. View Lake Retirement Village, I excel in geriatric care and nursing documentation, enhancing patient outcomes. My compassionate approach and policy compliance have significantly reduced readmissions, showcasing my ability to deliver high-quality care and foster strong patient and family relationships.

Overview

25
25
years of professional experience

Work History

Licensed Practical Nurse

Various
05.2005 - Current
  • Collected and labeled lab specimens, maintaining proper protocols for timely analysis.
  • Educated patients on post-discharge care, improving compliance with treatment plans.
  • Utilized wound care techniques, including dressing changes and infection prevention, to promote patient healing.
  • Provided emotional support to patients and families, addressing concerns and enhancing patient care.
  • Operated infusion pumps to deliver prescribed treatments, monitoring patient responses.
  • Coordinated with multidisciplinary teams, facilitating comprehensive care plans for optimal patient outcomes.
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Comforted and counseled patients and families throughout care process.
  • Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
  • Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Educated patients and families on health promotion, disease prevention, and self-care management strategies.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
  • Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
  • Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
  • Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
  • Streamlined nursing processes by implementing evidence-based practices that improved clinical workflow efficiency.
  • Coordinated with pharmacy staff to ensure accurate medication dispensing, minimizing errors.
  • Collaborated with interdisciplinary healthcare team members to develop individualized care plans for patients.
  • Monitored patient reactions to medications and treatments, quickly addressing adverse reactions.

LPN Charge Nurse

Mt. View Lake Retirement Village
09.2018 - 10.2023
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
  • Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
  • Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Served as charge nurse, caring for patients with serious illnesses.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
  • Provided compassionate end-of-life care, supporting patients and their families through difficult times.
  • Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
  • Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
  • Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
  • Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
  • Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
  • Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
  • Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
  • Reduced hospital readmissions by implementing effective discharge planning strategies and providing thorough patient education.
  • Administered medications and injections to patients.

Assistant Administrator

Mt. View Lake Retirement Village
09.2018 - 08.2023
  • Managed purchasing, stocking and organizing inventory.
  • Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
  • Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
  • Maintained Type office equipment and placed orders for materials in short supply to manage office supply inventory.
  • Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
  • Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
  • Performed routine clerical tasks by scanning, filing, and copying documents.
  • Assisted in the development and implementation of new policies and procedures, ensuring compliance with industry best practices and established regulatory standards.
  • Arranged conference rooms and facilities to prepare for meetings.
  • Tracked expenses, processed invoices and completed other related accounting tasks.
  • Optimized office workflow by creating user-friendly document templates for consistent formatting across various types of communications materials.
  • Collaborated effectively with cross-functional teams to achieve shared objectives efficiently and within established deadlines.
  • Prepared comprehensive reports on various aspects of the organization''s operations, informing strategic decision-making processes at the executive level.
  • Contributed to a positive work environment by effectively addressing employee concerns and fostering open communication channels among staff members.
  • Maintained digital databases, physical files and area logs.
  • Consistently met tight deadlines under pressure, effectively prioritizing tasks to ensure the timely completion of critical projects.
  • Developed strong professional relationships with clients and vendors by providing exceptional customer service and timely responses to inquiries.
  • Evaluated correspondence, contracts and other business documentation for accuracy.
  • Maintained accurate financial records through diligent bookkeeping practices, supporting budget management and financial planning efforts.
  • Facilitated successful internal audits by maintaining detailed records of all transactions in accordance with regulatory requirements.
  • Maintained personnel records and updated internal databases to support document management.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.

Clinical Review Nurse

Care Core National
02.2013 - 01.2016
  • Employed telehealth platforms to conduct remote clinical reviews and provide timely patient assessments.
  • Utilized clinical decision support tools to analyze patient data and recommend appropriate interventions.
  • Prepared detailed clinical review reports summarizing patient conditions, treatment plans, and outcomes.
  • Conducted comprehensive reviews of patient charts to verify treatment plans and compliance with clinical guidelines.
  • Coordinated with healthcare providers to discuss case findings and recommend necessary follow-up actions.
  • Assisted case managers with complex cases requiring extensive research and analysis, resulting in effective resolution of issues impacting patient care delivery.
  • Maximized efficiency within the department by organizing workload according to priority level, ensuring deadlines were met consistently.

Medical Coding Specialist

Care Core National
02.2012 - 12.2015
  • Streamlined billing processes for improved efficiency by maintaining up-to-date knowledge of coding guidelines and procedures.
  • Promoted a collaborative work environment through effective communication and teamwork among fellow Medical Coding Specialists.
  • Collaborated with healthcare providers to clarify ambiguous or incomplete documentation, resulting in more precise medical codes.
  • Reduced claim denials by consistently ensuring accurate and compliant coding practices in line with regulatory standards.
  • Developed comprehensive internal reference materials to facilitate quick access to relevant information for all team members, boosting productivity levels.
  • Supported accurate reimbursement rates for services rendered by applying appropriate modifiers when necessary during the coding process.
  • Assisted management in revenue optimization by providing expertise in medical coding practices and identifying potential areas for improvement.
  • Ensured timely submission of claims by diligently meeting deadlines for coding assignments, reducing the risk of delayed payments from insurers.

HEDIS Review Nurse

MedAssurant
02.2011 - 12.2015
  • Streamlined the data collection process, reducing time spent on manual record reviews and increasing efficiency.
  • Participated in ongoing professional development opportunities to stay current with industry best practices for HEDIS review and reporting.
  • Participated in cross-functional team meetings, sharing insights from HEDIS reviews to inform organizational decisionmaking.
  • Enhanced accuracy of HEDIS reporting through meticulous documentation and validation of collected data.
  • Identified potential barriers to care through careful analysis of medical records, facilitating targeted interventions for at-risk populations.
  • Collaborated with healthcare providers to ensure timely submission of required documentation for HEDIS review.
  • Utilized advanced analytical skills to identify and resolve discrepancies in reported HEDIS measure results.
  • Contributed to the development of training materials for new HEDIS reviewers, promoting a consistent approach to data collection.
  • Managed competing priorities effectively, ensuring timely completion of all assigned HEDIS review tasks.
  • Maintained strict adherence to HIPAA regulations while handling sensitive patient information during the review process.
  • Evaluated effectiveness of interventions implemented based on HEDIS findings, driving continuous quality improvement efforts.
  • Improved HEDIS performance by conducting thorough medical record reviews and data extraction.

Detox Nurse

Cheaha Mental Health
01.2008 - 06.2013
  • Provided guidance and support to newly-hired nursing staff, sharing knowledge and expertise in the field of detox nursing.
  • Evaluated the effectiveness of existing detox protocols, suggesting improvements or modifications based on current evidence-based research and best practices.
  • Coordinated discharge planning activities for successful transition from detox programs into other levels of care or community-based resources.
  • Promoted a therapeutic environment conducive to recovery by fostering trust, open communication, and empathy with patients.
  • Managed withdrawal symptoms effectively by applying evidence-based nursing practices tailored to individual needs.
  • Contributed to interdisciplinary team meetings focused on evaluating patient progress towards established goals within the detox program.
  • Consistently maintained a high level of professional conduct and confidentiality while working with sensitive patient information.
  • Advocated for patients'' rights and well-being, addressing concerns with clinical staff or facility management as needed.

Clinical Data Abstractor

MedAssurant
02.2011 - 02.2013
  • Assisted in the development of standardized guidelines for consistent data abstraction across multiple trials.
  • Enhanced workflow efficiency by utilizing electronic health record systems for accurate data entry and extraction.
  • Supported quality control efforts by conducting thorough audits of collected data to ensure consistency and compliance with regulatory standards.
  • Improved data accuracy by meticulously reviewing and abstracting clinical information from medical records.
  • Upheld clinical trial integrity by strictly adhering to established protocols and guidelines when abstracting patient data, ensuring accurate and reliable results.
  • Facilitated timely completion of projects by adhering to deadlines and promptly addressing any issues or discrepancies in the extracted data.
  • Streamlined data collection process by identifying trends and patterns in patient information, leading to more accurate reporting.
  • Strengthened the accuracy of clinical studies with careful attention to detail while abstracting relevant patient data.
  • Collaborated with cross-functional teams for better understanding of clinical trial objectives and data requirements.

Data Review Consultant

MedAssurant Remote
06.2011 - 09.2012
  • Analyzed market trends to identify growth opportunities for clients, informing strategic decisions.
  • Conducted risk assessments for client projects, providing insights to mitigate potential challenges.
  • Researched industry best practices to recommend innovative solutions tailored to client needs.
  • Increased project alignment with client objectives by facilitating collaborative workshops and discussions.
  • Delivered actionable recommendations, enhancing operational processes based on comprehensive analysis of client challenges.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.

Medical Billing Coordinator

Cheaha Mental Health
01.2008 - 09.2012
  • Streamlined medical billing procedures for increased efficiency, resulting in faster reimbursement rates for the healthcare facility.
  • Assisted in staff training initiatives to develop a knowledgeable team capable of handling complex billing situations effectively.
  • Developed a comprehensive understanding of medical terminology and coding systems to accurately translate services provided into billable charges on patient accounts.
  • Coordinated with clinical teams to ensure proper documentation was received for accurate coding and claim submissions, reducing delays in reimbursements.
  • Reduced claim denials and rejections by conducting thorough audits and addressing discrepancies prior to submission.
  • Participated in cross-functional meetings, providing valuable insights into billing operations and ensuring proper coordination among various departments.
  • Assisted in the implementation of new software systems designed to streamline billing processes, leading to increased accuracy and reduced administrative burden on staff members.
  • Maintained detailed knowledge of various payer requirements, facilitating smoother interactions between healthcare providers and insurance companies during claims processing efforts.
  • Effectively resolved disputes regarding coverage eligibility or claim denials through professional communication with patients and insurance representatives alike.

Medical Transcriptionist

TSI Remote
03.2005 - 01.2008
  • Edited and proofread transcriptions for clarity and grammatical correctness using specialized transcription software.
  • Checked transcribed documents against originals to verify completeness and accuracy before submission to healthcare providers.
  • Collaborated with healthcare professionals to clarify inconsistencies in dictations and ensure accurate patient records.
  • Applied knowledge of medical terminology to accurately transcribe complex medical procedures and diagnoses.
  • Converted voice recordings of healthcare professionals into written reports, ensuring adherence to medical terminology standards.
  • Corrected grammar, spelling, and syntax mistakes in medical records.
  • Accurately documented medical dictation to record patient care records.
  • Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
  • Enhanced accuracy of medical records by transcribing detailed physician dictations.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.

Legal Assistant

Wooten/Thornton
03.2003 - 04.2005
  • Conducted legal research by utilizing online databases and law libraries.
  • Monitored changes in legal regulations by reviewing updates from legal publications.
  • Prepared clients for meetings by summarizing case details and relevant documents.
  • Handled incoming and outgoing correspondence for streamlined communication.
  • Coordinated deadlines for filings and hearings to avoid missed opportunities.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.

PBX Switchboard Operatotor

Citizens Hospital
09.1999 - 03.2003
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
  • Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
  • Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Served as charge nurse, caring for patients with serious illnesses.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
  • Provided compassionate end-of-life care, supporting patients and their families through difficult times.
  • Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
  • Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
  • Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
  • Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
  • Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
  • Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
  • Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
  • Reduced hospital readmissions by implementing effective discharge planning strategies and providing thorough patient education.
  • Administered medications and injections to patients.
  • Promoted security measures by verifying caller identities before granting access to sensitive information or connecting them with key personnel.
  • Enhanced customer satisfaction by efficiently routing calls to appropriate departments and personnel.
  • Assisted in maintaining seamless office operations by providing back-up support for reception and administrative tasks.
  • Provided reliable assistance in emergency situations, following established protocols for contacting appropriate personnel or authorities.
  • Served as a valuable resource for colleagues seeking assistance with phone system features or troubleshooting issues related to connectivity or call quality.
  • Supported company-wide meetings and events by setting up conference lines and ensuring proper sound quality during remote participation.
  • Ensured smooth business operations by managing multiline phone systems, voicemail boxes, and paging systems effectively.
  • Promoted a professional image of the company by consistently providing a polished and courteous demeanor while interacting with all callers.
  • Improved communication within the organization through accurate message taking and timely delivery.

Education

General Academics

Central Alabama Community College
Alexander City, AL

LPN - Nursing

CACC School of Nursing
Childersburg, AL
05.2005

Skills

  • Vital signs monitoring
  • Nursing documentation
  • Geriatric care
  • End-of-life care
  • Policy compliance

Timeline

LPN Charge Nurse

Mt. View Lake Retirement Village
09.2018 - 10.2023

Assistant Administrator

Mt. View Lake Retirement Village
09.2018 - 08.2023

Clinical Review Nurse

Care Core National
02.2013 - 01.2016

Medical Coding Specialist

Care Core National
02.2012 - 12.2015

Data Review Consultant

MedAssurant Remote
06.2011 - 09.2012

HEDIS Review Nurse

MedAssurant
02.2011 - 12.2015

Clinical Data Abstractor

MedAssurant
02.2011 - 02.2013

Detox Nurse

Cheaha Mental Health
01.2008 - 06.2013

Medical Billing Coordinator

Cheaha Mental Health
01.2008 - 09.2012

Licensed Practical Nurse

Various
05.2005 - Current

Medical Transcriptionist

TSI Remote
03.2005 - 01.2008

Legal Assistant

Wooten/Thornton
03.2003 - 04.2005

PBX Switchboard Operatotor

Citizens Hospital
09.1999 - 03.2003

General Academics

Central Alabama Community College

LPN - Nursing

CACC School of Nursing

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Judy Woolsey