Judy Colleen Cluff
South Jordan ,UT
Summary
Detail-focused Medical Records Specialist known for productivity and efficiency in managing patient records and documentation. Excel in organization, time management, and communication, ensuring accuracy and accessibility of medical records in fast-paced environments. Motivated with a Strong Work ethic. Organized and Dependable. Excellent communications skills. 15+ years of professional experience in credit.
Overview
14
14
years of professional experience
Work History
HIM ( Medical Records)
Lone Peak Hospital
Draper, Utah
02.2024 - Current
- Collected, sorted, scanned, and indexed incoming correspondence and reports related to medical records.
- Accurately entered patient information into electronic health record systems.
- Adhered strictly to departmental guidelines when completing assignments involving data extraction from patient records.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Retrieved medical records upon request from healthcare professionals.
- Assisted patients with requests for their medical records, guiding them through the process.
- Accurately entered patient information into electronic health record systems.
- Streamlined day-to-day office processes to meet long-term goals.
- Kept department clean, organized and professional.
Concierge
Solstice Independent Living
Sandy, UT
08.2023 - 12.2023
- Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
- Handled mail and package deliveries, keeping items secure.
- Directed incoming calls and messages to appropriate staff or residents.
- Maintained guest privacy and building reputation by keeping information confidential.
- Entered work orders for housekeeping, pest control, and maintenance issues.
- I spoke with patrons to make conversation, answer questions, or respond to complaints.
Parts Cashier
BMW of Murray
Murray, UT
01.2011 - 10.2022
- Dealt with Customers invoices not only for amount due but also for correctness of information on that invoice.
- Greeted customers promptly and asked detailed questions to quickly determine needs.
- Reconciled cash register at end of shift by balancing cash, credit cards and checks.
- Remained aware of surroundings and secured cash to minimize loss potential.
- Processed customer payments quickly and returned exact change and receipts.
- Answered phone calls to assist customers with payment on invoices.
Education
High School Diploma -
Jordan High School
Sandy, UT06-1969
Skills
- Medical records preparation, scanning, and indexing
- Inbound calls
- Document management
- Collections and cash application
- Payment processing
- Issue resolution
- Filing systems
- Proficient in Epic, Cen-Pos, ADP, and Word
- Typing 45 to 50 words per minute
Timeline
HIM ( Medical Records)
Lone Peak Hospital
02.2024 - Current
Concierge
Solstice Independent Living
08.2023 - 12.2023
Parts Cashier
BMW of Murray
01.2011 - 10.2022
High School Diploma -
Jordan High School
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