Juel n. Collins
Columbia,MD
Summary
Leadership skills, alongside a strong work ethic and enthusiasm for helping others, I have made a great employee for any company I am a part. From my previous years of experience, I have become very familiar with organizing skills, adapting to working in fast-paced environments, handling a demanding workload, and maintaining excellent service for a multitude of guests. These qualities, mixed with my work relations, have made it easy for me to create strong and healthy bonds with my team, to keep a comfortable and trustworthy environment.
Overview
3
3
years of professional experience
Work History
Print Specialist
Staples
Ellicott City, MD
08.2024 - Current
- Increased print quality by implementing color management techniques and calibrating printers.
- Developed custom digital print profiles to achieve consistent color output across various substrates.
- Assisted customers in selecting the best materials for their specific needs, while keeping budget constraints in mind.
- Collaborated with team members to complete large print orders efficiently.
Hostess
Famous Dave’s Bar-B-Que
Columbia , MD
03.2024 - 08.2024
- Greeted and seated the guests.
- Maintained an accurate waitlist, optimized table turnover, and coordinated with kitchen staff.
- Fostered teamwork among front-of-house staff.
- Assisted in training new hosts, sharing best practices for guest interactions.
- Implemented strategies to reduce wait times, enhancing guest satisfaction.
- Managed reservation system to optimize seating arrangements effectively.
Customer Service Associate
Walgreens
Columbia , MD
10.2022 - 03.2024
- Greeted customers and identified their needs.
- Resolved customer inquiries in a timely manner.
- Keep the work area neat, clean, and well-stocked, always.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Provided product recommendations based on customer needs.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Maintained knowledge of current sales promotions and new product releases.
- Handled cash register operations accurately during peak times.
- Processed transactions accurately at the cash register.
- Resolved customer complaints and provided effective solutions.
Education
Some College (No Degree) - Accounting
Howard Community College
Columbia, MD05-2026
High School Diploma -
Oakland Mills Highschool
Columbia, MD05.2024
Skills
- Customer service
- Organization
- Microsoft Excel
- Data entry
- Team collaboration
- Effective communication
- Problem solving
- Public speaking
- Creativity
Languages
English, Native Speaker
Timeline
Print Specialist
Staples
08.2024 - Current
Hostess
Famous Dave’s Bar-B-Que
03.2024 - 08.2024
Customer Service Associate
Walgreens
10.2022 - 03.2024
Some College (No Degree) - Accounting
Howard Community College
High School Diploma -
Oakland Mills Highschool
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