Ju’Quida Zigler

• Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
• Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
• Achieve personal sales goals while supporting the goals of the team.
• Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
• Convert phone shops to reservations and rentals
• Creating a positive customer service experience by listening to and identifying customer needs
• Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
• Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
• Assist customers with various post rental inquiries that involve the rental and billing process.
• Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.

• Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
• Performed research to analyze customer behavior, purchasing habits, trends and preferences.
• Increased revenue by designing and enacting marketing strategies within budget parameters, as well as studying key consumer and market data.

• Provided exceptional service to high volume of daily customers.
• Greeted customers, answered questions and recommended specials to increase profits.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Adheres to all alcohol service policies and safe drinking guidelines including checking guests Identification
  
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
  

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Answer multi-line telephones, screen, and direct calls
• operate computerizea casn register ana credit verner equipment aally.
• Accurate data entrv of customer information into database usina a computerized svstem.

• Stocking equipment and other goods securely onto shelves in food pantry.

• Responsiole Tor organizing the aining room, proviaing line control, ana assisting wit serving meals
  
• Communicate effective v with staff on a dailv basis to provide a secure and clean environment.

• Maintained excellent client relationship by providing complete and accurate service with extensive