Jukaila Miller-Owens
Salem,MA
Summary
Dynamic and results-oriented professional with experience at Stop & Shop, excelling in customer service and front-end performance optimization. Demonstrated ability to enhance customer satisfaction and streamline checkout processes. Skilled in maintaining safety and cleanliness, with a keen attention to detail and effective time management. Proven track record of improving operational efficiency and fostering positive customer interactions. Committed and hardworking associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front End Associate
Stop & Shop
02.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.
- Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
Daycare Assistant
Salem High CTE
08.2023 - 09.2024
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
Education
High School Diploma -
Salem High School
Salem, MA05-2026
Skills
- Customer Service
- Time Management
- Front-end Performance Optimization
- Product restocking
- Customer Assistance
- Safety and Cleanliness Standards
- Decision-Making
- Attention to Detail
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Timeline
Front End Associate
Stop & Shop
02.2024 - Current
Daycare Assistant
Salem High CTE
08.2023 - 09.2024
High School Diploma -
Salem High School