Waleed Zamzami
Coldwater
Summary
Passionate about holistic health and eager to expand knowledge of cannabis and its various benefits. Actively seeking a budtender position to utilize strong customer service skills. Deep understanding of importance of providing exceptional service. Committed to creating a positive and informative experience for customers. Enthusiasm for the industry, combined with dedication to continuous learning, makes an ideal candidate for a role to contribute to the well-being of others while growing both personally and professionally.
Overview
4
4
years of professional experience
Work History
Budtender
Sapura
03.2023 - 10.2024
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Managed high volume of cash with a 99% accuracy rate.
- Restocked supplies and arranged displays.
- Kept up with the stores daily needs such as Moping, Sweeping, Dusting, Trash & ETC.
- Staying Compliant with Cannabis sales to ensure there was no uncompliant sales.
- Closing and opening Duties such as counting down a drawer to start & end the shift.
Salesman
Middle East Shop
01.2021 - 09.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
High School Diploma -
Kellogg Community College
Battle Creek, MISkills
- Integrated Sales and Marketing Plans
- Sales Approach Design
- Upselling Techniques
- Customer Expectation Evaluation
- Finalizing Sales Transactions
- Skilled in Navigating Dutchie and Treez
- Maintaining Great Customer Relationships
- Regulatory Compliance in Cannabis
Education and Training
other
References
Sheldon Sills - Auto Body Manager - 269/832/7308.
Timeline
Budtender
Sapura
03.2023 - 10.2024
Salesman
Middle East Shop
01.2021 - 09.2023
High School Diploma -
Kellogg Community College
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