Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliana Kibuga

Newark,DE

Summary

A collaborative leader committed to working with team members to foster a positive, empowering work environment. Adept at forming and maintaining relationships with various stakeholders in dynamic, fast-paced environments.

Overview

32
32
years of professional experience

Work History

Program Manager

Community Systems Inc
New Castle, DE
06.2013 - Current

Responsible for daily operations for home of persons living with disabilities, including supervision of staff and persons supportedAssume smooth operation of the home by scheduling and directing the team, assigning and evaluating their work, and providing professional guidance. In relation to these responsibilities, I participate in hiring decisions, orient new staff, and ensure staff participation in required training and professional development activities.

Additionally,

  • Oversee proper maintenance of the home and equipment and ensure procurement of needed supplies.
  • Maintain program compliance with DDDS licensure and other standards.
  • Oversee proper accounting of program funds.
  • Coordinate home activities with other person-supported related programs such as day programs and schedules and chair associated meetings.
  • Presenting CSI to the community as needed to assure continuity of quality services by implementing CSI's mission and its values.
  • Scheduling and chairing team meetings.
  • Responding to emergencies relating to health,safety, and maladaptive behaviors and serving on-call by having a working phone accessible at all times.

Direct Care Associate

Mosaic Delaware
Wilmington, DE
03.2013 - Current

Providing assistance to people with intellectual disabilities in the development and implementation of all personalized plans, including assisting people in achieving their personal goals and desires, providing interaction and choices for activities that support meaningful days, and assisting people in becoming self-sufficient in daily activities. Assuring that regulatory standards and company policies and procedures are followed.

Responsible for electronic documentation of all services and supports provided.

Educator/ Counselor

Community Systems Inc
New Castle, DE
03.2009 - 05.2013

The primary staff supporting skill development, choice-making, and personal needs of the person living with disabilities consisted of agency's mission. Achieving the agency's mission by providing day-to-day support, teaching, coaching, and helping supervision the person in their own home and community. Responsible for ensuring the home is operated in conformance with all applicable policies, procedures, laws and regulations, and standards.

other duties but not limited to ;

  • Providing each person supported with opportunities for personal learning based upon person's baseline skills and taking into consideration of person's vision and goals.
  • Ensuring each person's personal safety.
  • Supporting each person's optimal health, taking all necessary steps to assist with administration of prescribed medications, and providing support to medical appointments.
  • Assisting each person supported with management of their money.
  • Participation in developing trials and utilization of skills teaching and training strategies which are created and documented in detail to enhance each person's knowledge, skills, and personal choices.

Community Living Assistant

Shore Haven, Inc.
Elkton, MD
02.2010 - 12.2012

Serving the needs of children and young adults with autism, intellectual disabilities, and/or multiple disabilities who exhibit severe behaviors in a residential setting.

  • Providing care, support, and supervision of individuals in their homes, at school, and in the community.
  • Providing care, support, and supervision of individuals as they complete daily living activities, grooming, and hygiene, among other activities.
  • Providing care, support, and supervision of individuals as they engage in leisure and social activities.
  • Implementing programs and complete data collection and reports.

Direct Support Professional

Chimes Delaware
Newark, DE
03.2009 - 04.2010

Providing support for behavior plans, teaching self-care skills, cooking meals, and doing laundry for those with intellectual or developmental disabilities.
Other responsibilities included:

  • Assisting clients with personal hygiene duties such as bathing and dressing.
  • Completing housekeeping tasks such as vacuuming, washing dishes, and tidying
    Organizing timetables and assisting clients in scheduling appointments.
  • Making arrangements for transportation to and from appointments.
  • Purchasing groceries and cooking meals to fit dietary requirements of clients.
    Increasing client participation in social media networks and communities.
    Documentation of client's day-to-day activity.

Office Administrator

CoverKraft Limited
Nairobi, Kenya
09.2003 - 07.2007
  • Supported office manager with proactive correspondence management, document coordination, and customer relations.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
  • Kept detailed records of supplies and office equipment used to budget and make orders for new supplies.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Office Secretary

CoverKraft Limited
Nairobi, Kenya
04.2001 - 08.2003
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Sorted, opened and routed mail and deliveries to meet business requirements.
  • Provided clerical support to company employees by copying, faxing and filing documents.

Education

Health Science Bachelor's Degree

University of The People
Pasadena, CA
05.2024

Some College (No Degree) - Prerequisites For Nursing

Salem Community College
Penns Grove, NJ
11.2014

Business Management

The Kenya Institute of Management
Luther Plaza, Nyerere Road, P.O. Box 43706 - 00100
01.2000

Skills

  • Building good working relationships with people at all levels
  • Communicating effectively
  • Bringing people together to solve problems
  • Developing new ideas
  • Building trust with team
  • Using emotional Intelligence
  • Considering many factors in decision-making

Timeline

Program Manager

Community Systems Inc
06.2013 - Current

Direct Care Associate

Mosaic Delaware
03.2013 - Current

Community Living Assistant

Shore Haven, Inc.
02.2010 - 12.2012

Educator/ Counselor

Community Systems Inc
03.2009 - 05.2013

Direct Support Professional

Chimes Delaware
03.2009 - 04.2010

Office Administrator

CoverKraft Limited
09.2003 - 07.2007

Office Secretary

CoverKraft Limited
04.2001 - 08.2003

Health Science Bachelor's Degree

University of The People

Some College (No Degree) - Prerequisites For Nursing

Salem Community College

Business Management

The Kenya Institute of Management
Juliana Kibuga