PRENELL FERGUSON
TAMARAC,FL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Knowledgeable Case Manager experienced in coordinating care for Mental Health individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse- Pre-admissions
Surgery Center of Ft Lauderdale
10.2022 - Current
- Interviews patients before scheduled procedures to identify any pre-existing conditions that might affect the course of treatment or surgery
- Alert Provider of preexisting conditions that would be high risk
- Activates preoperative orders for any preprocedural antibiotics or diagnostic tests
- Performs patient education activities according to facility policy and as ordered by the Provider
- Documents explanation of preoperative instructions to patients.
Mental Health Targeted Case Manager
Douglas Gardens Community Health Center
06.2019 - 09.2022
- Responsible for assisting clients in meeting mental health and social service needs by advocating, linking, monitoring, and planning for services
- Collaborate with local agencies, medical professionals, and law enforcement to ensure a comprehensive approach to emergency services for clients
- Provide crisis intervention, and de-escalation techniques in high stress situations to ensure the safety and wellbeing of clients and staff
- Document all client interactions, progress, and outcomes in accordance with HIPAA regulations and agency policy
- Coordinate and facilitate outreach services for individuals in crisis to ensure timely and appropriate assistance
- Responsible for managing 32 clients
- Meet with clients in offsite locations including clients homes for bimonthly home visits.
- Provided support to program participants by arranging services and sourcing relevant support.
Medical Records Coder
Surgery Center of Ft Lauderdale
08.2002 - 05.2019
- Responsible for coding all outpatient records
- Entered charges in billing and took appropriate write offs per contract
- Submitted claims electronic and paper
- Followed up on rejected claims for correction and resubmission
- Determine self-pay prices for non-insurances cases
- Educating and working with staff and physicians on issues of proper documentation
- Works with biller to ensure all claims meet medical necessity
- Assisted Medical Records Dept with HIPPA and PHI issues.
Education
Diploma - Licensed Practical Nurse
Miami Lakes Technical College
Miami, FL07-2022
Skills
- Emergency Response
- Client Advocacy
- Motivational Interviewing
- Assessment skills
- Clinical Documentation
- Health Education
- Patient Intake
- Transcribing orders
- Case Management
- Empathetic and compassionate
- HIPAA Compliance
- Care Planning
- Excellent verbal and written communication skills
References
References and supporting documentation furnished upon request
Certification
- Licensed Practical Nurse, Miami Lakes Technical Institute, 2022
- CCS-P, American Health Information Management Association, 2003
- Vocational Coding Certificate, Miami Dade Community College, 1996
- Basic Life support (current)
- 30 Hour IV certification
Timeline
Licensed Practical Nurse- Pre-admissions
Surgery Center of Ft Lauderdale
10.2022 - Current
Mental Health Targeted Case Manager
Douglas Gardens Community Health Center
06.2019 - 09.2022
Medical Records Coder
Surgery Center of Ft Lauderdale
08.2002 - 05.2019
Diploma - Licensed Practical Nurse
Miami Lakes Technical College
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