Julandeva Lane
Licensed Health Insurance Producer
Gilbert,AZ
Summary
I am seeking to maintain a full-time position with a company that offers growth within the company. I plan on utilizing my interpersonal skills, excellent time management and problem-solving skills at prioritizing tasks and meeting deadlines.
Overview
10
10
years of professional experience
Work History
Professional Cleaner
Cleaning JLane Services
01.2022 - 06.2025
- Healthy client relations
- Customer Service
- Time Management
- Account Management
- Client satisfaction
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Delivered quality customer service to address urgent needs and cleaning requests.
Freight Broker
Freight Solutions
10.2023 - 03.2024
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Contacted existing customers to update accounts and confirm deals.
Professional OTR Truck Driver
Best Life Trans
09.2023 - 01.2024
- Improved on-time deliveries by planning efficient routes and maintaining open communication with dispatchers.
- Conducted thorough pre-trip inspections for safety compliance, resulting in fewer breakdowns and delays.
- Maintained accurate logs of miles driven, hours worked, and fuel expenses, ensuring regulatory compliance.
- Developed strong relationships with clients through punctual deliveries and professional interactions.
Construction Site Assistant
Allied Forces Temporary Services
06.2023 - 09.2023
- Removed debris and waste from job sites.
- Assisted in construction of commercial and residential buildings.
- Maintained knowledge of safety practices for removing hazards from working sites.
Waste Management Local Independent Truck Driver
Panzer Trucking
12.2022 - 02.2023
- Driven open van 42ft and 53 ft trailers of household trash to the landfill a few times a day.
- Tarped and secured dry van loads of trash.
Peer Support Specialist / BHT
Hopess Residential Treatment
06.2022 - 09.2022
- Enhanced client recovery by providing emotional support and practical guidance.
- Relationship building/ People care.
- Promoted a strengths-based approach for clients through active listening and empathy with mental and emotional support.
- Maintained accurate documentation do client interactions.
- Administrated medications.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
Level One Call Center CSR
Department Of Transportation Call Center
02.2020 - 03.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Customer Service
- Contributed to company growth by consistently meeting and exceeding sales targets.
- Improved customer retention rates with exceptional product knowledge and personalized service recommendations.
- Streamlined communication between departments, ensuring timely resolution of customer concerns.
Captive Health Insurance Agent
Health Plan One
02.2015 - 05.2015
- Generating new business
- Customer Service
- Heavy phone incoming and outgoing
- Collaboration.
- Conducted thorough research on available health insurance plans, staying up-to-date on industry trends and policy changes.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
Education
No Degree - Class A Raining Trucking School
Phoenix Truck Driving Institute
Phoenix, AZ12.2022
Associate of Science - Healthcare Management
Ultimate Medical Academy
Clearwater, FL04.2014
High School Diploma -
Penn Foster High School
Scranton, PA06.2002
Skills
- Organizational Abilities
- Business professional
- Excellent time management
- Intermediate typing skill
- Professionalism and punctuality
- Resiliency for my strength
- Excellent communications and customer service
- Strong work ethic
- Self-motivation and initiative
- Multitasking proficiency
Timeline
Freight Broker
Freight Solutions
10.2023 - 03.2024
Professional OTR Truck Driver
Best Life Trans
09.2023 - 01.2024
Construction Site Assistant
Allied Forces Temporary Services
06.2023 - 09.2023
Waste Management Local Independent Truck Driver
Panzer Trucking
12.2022 - 02.2023
Peer Support Specialist / BHT
Hopess Residential Treatment
06.2022 - 09.2022
Professional Cleaner
Cleaning JLane Services
01.2022 - 06.2025
Level One Call Center CSR
Department Of Transportation Call Center
02.2020 - 03.2022
Captive Health Insurance Agent
Health Plan One
02.2015 - 05.2015
Associate of Science - Healthcare Management
Ultimate Medical Academy
No Degree - Class A Raining Trucking School
Phoenix Truck Driving Institute
High School Diploma -
Penn Foster High School
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