Julay Pabon
East Stroudsbirg,PA
Summary
Experienced leader in fixed income operations with a proven track record in effective team management. Dedicated to fostering a team environment aligned with corporate values and meeting team members' needs through clear communication and guidance. Skilled at driving individual development and achieving strategic business objectives. Proficient in streamlining processes to enhance efficiency and implementing technological advancements for improved operational effectiveness and compliance. Demonstrates exceptional project management abilities, ensuring successful and timely execution of complex projects.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Vice President Global Trade Processing
PERSHING LLC
01.2022 - Current
- Coordinated with cross-functional teams to gather data and prepare governance reports ensuring accuracy and completeness of information and meeting all reporting deadlines
- Successfully managed my team during high attrition rates and increased volume by shifting 40 monthly hours to our offshore team resulting in a 20% increase in team productivity
- Lead automation process through BOT implementation which had a time savings of 15,000 hours per year and vendor cost savings of $180,000 per year
- Assist with the onboarding of new customers ensuring a smooth transition by providing personalized support and addressing concerns
- Manage settlement accelerated projects by establishing project goals assigning tasks to team members and monitoring progress to ensure timely delivery and meeting all project objectives
- Collaborated with associates to identify their strengths and areas for improvement and provided coaching and training to strengthen their skills resulting in a 25% increase in team productivity
- Conduct timely review and approval of required transaction processing
- Excellent customer service skills and the ability to collaborate with Clients and internal/external business partners as needed to resolve escalated inquiries and issues
- Developed a SharePoint site to centralize departmental documentation, track projects, manage vacation schedules, and improve communication of important department dates
- Managed a team of 20, focusing on optimizing workflows and technological enhancements to reduce overtime and maximize operational efficiency.
Lead Analyst Global Trade Processing
PERSHING LLC
01.2020 - 01.2022
- Conduct yearly assessments and establish goals for both the department and individuals
- Monitor and manage the completion of multiple daily reports ensuring accuracy and timeliness in accordance with company standards and requirements
- Conducted walkthrough of the department and gathered and presented data for audits
- Identify opportunities to streamline and optimize daily procedures leveraging analytical skills and process improvement methodologies to drive efficiency and effectiveness
- Take ownership of implementation and ensure successful execution of the resulting changes
- Collect and analyze raw data to create metrics on team productivity utilizing advanced data analysis techniques to uncover insights and opportunities for improvement
- Managed the review and update of policies and procedures and WSP's ensuring accuracy and completeness of information and meeting all regulatory reporting deadlines.
Supervisor Settlements
PERSHING LLC
01.2010 - 01.2020
- Monitor and resolve aged open items for various markets bonds and equities
- Successfully maintained aged fails below 3% by implementing new processes and procedures resulting in improved efficiency
- Supervise the settlement of equity and bond deliveries; Physicals ACATS international institutional and retail accounts
- Supervised the daily settlement of trades valued over 1 million dollars ensuring accuracy and completeness of trade processing and settlement resulting in minimal overnight financing and reduction in settlement errors
- Supervise completion 204 Regulation SHO-related to the closing of open short sale transactions based on parameters established by FINRA and Legal Compliance to reduce firm and Client liability
- Prepare training schedule for new associates and cross-training of present associates in different facets of the department
- Established the training of new associates in our business continuity site in Lake Mary FL
- Coordinate quarterly Business Continuity testing
- Executed test case scenarios for upgrades to systems and new programs ensuring accuracy and completeness of testing.
Senior Representative Settlements
PERSHING LLC
01.2004 - 01.2010
- Reconcile fails against suspense accounts erroneous entries and breaks derived from trade corrections
- Ensure timely settlement of equity corporate and municipal trades and ACAT transfers
- Resolve and monitor fail reports and follow through on aged items
- Advise customers of potential buy-ins and interest charges on short sales
- Communicate daily with customers on any questions about failing trades availability in account or DK notices.
Senior Associate Purchase and Sales
UBS FINANCIAL SERVICES
01.2000 - 01.2004
- Oversaw the daily process of 5 ex-clearing/settlements employees
- Prepared Risk Reporting documents for presentations to Senior management
- Member of Integration Team for the consolidation of ex-clearing and settlement processes
- Resolved any complex and aged problems
- Settled all broker-to-broker equity and fixed income trades: physical items, ACAT deliveries/reversals, pair-offs, and frozen letter movements.
Education
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION -
New Jersey City University
Skills
- Proficient in DTCC FICC RTTM and Netx360 with a strong understanding of industry regulations and practices
- Experienced in Microsoft Office including Word, Excel, and PowerPoint with the ability to create and maintain spreadsheets, presentations, and documents
- Strong verbal and written communication skills with a proven ability to communicate effectively with colleagues and clients
- Excellent customer relations skills with a track record of building and maintaining strong relationships with clients and providing exceptional customer service
- Fluent in Spanish with the ability to communicate effectively in both verbal and written forms
- Coaching and Mentoring
- Performance monitoring
- Risk Management
- Complex Problem-Solving
- Policy and procedure development
- Staff Development
- Performance metrics analysis
- Metrics Tracking
- Team Leadership
- Teamwork and Collaboration
- Excellent Communication
Certification
Operations Professional (Series 99) License
Languages
Spanish
Native or Bilingual
Timeline
Vice President Global Trade Processing
PERSHING LLC
01.2022 - Current
Lead Analyst Global Trade Processing
PERSHING LLC
01.2020 - 01.2022
Supervisor Settlements
PERSHING LLC
01.2010 - 01.2020
Senior Representative Settlements
PERSHING LLC
01.2004 - 01.2010
Senior Associate Purchase and Sales
UBS FINANCIAL SERVICES
01.2000 - 01.2004
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION -
New Jersey City University
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