Julie Moseley
Rapid City,SD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Door Dash Delivery
Self Employed Web
Rapid City, SD
03.2021 - Current
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Property Manager
Greenhouse Enterprises LLC
Sheridan, WY
11.2021 - 06.2023
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Processed evictions when necessary in accordance with state laws and procedures.
- Managed all maintenance requests from tenants in a timely manner.
- Facilitated tenant paperwork processing and verification.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Met with prospective tenants to show property and assess applications or sign leases.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Updated tenant and unit information to keep current in housing database.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Exercised direct supervision over property staff.
- Completed lease applications and verifications, notifying prospects of results.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Built relationships with service vendors and submitted associated billing statements.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Operations Manager
Fedex Ground
Sheridan, WY
03.2010 - 04.2021
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Developed and implemented operational procedures to ensure quality standards are met.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Responded to information requests from superiors, providing specific documentation.
- Enforced federal, state, local and company rules for safety and operations.
- Collaborated with team leaders on quality audits.
Assistant Window Installer
Self Employed Web
Sheridan, WY
04.2002 - 05.2011
- Cleaned, sealed, caulked, and glazed windows to ensure proper installation.
- Helped clean up job sites after completion of each project.
- Applied weather stripping around newly installed windows for added protection.
- Transported tools and equipment necessary for window installations.
- Repaired broken or damaged parts of existing window frames prior to replacement.
- Assisted window installers with measuring and cutting glass for windows.
- Provided support to window installers during the installation process.
- Maintained a safe work environment by following safety guidelines.
- Assisted in loading and unloading of materials needed for window installation projects.
Meter Reader
Montana Dakota Utilities
Sheridan, WY
05.2006 - 05.2009
- Read electric, water and gas meters in assigned areas to determine amount of usage; ensure accuracy of readings.
Education
Beautician - Cosmetology
S&D Academy of Beauty
Sheridan, WY08-1990
GED -
Sheridan High School
Sheridan, WY06-1987
Skills
- Effective Communication
- Task Prioritization
- Decision-Making
- Attention to Detail
- Relationship Building
- Reliability
- Quality Control
- Report Preparation
- Team Building
- Excellent Communication
- Multitasking
- Problem-Solving Aptitude
- Data Reviewing
- Problem-Solving
- Professional Demeanor
- Time Management Abilities
- Professionalism
- Self Motivation
- Goal Setting
- Continuous Improvement
- Organizational Skills
- Teamwork and Collaboration
- Adaptability and Flexibility
Affiliations
Love to Hike and spend time in the gym. Competed in a body building competition in April, 2022.
Accomplishments
- Earned The Safety Award Excellence Award for the district in the Fedex Ground company.
Certification
- Received all required certifications for Fedex Ground including Hazmat Certifications.
Timeline
Property Manager
Greenhouse Enterprises LLC
11.2021 - 06.2023
Door Dash Delivery
Self Employed Web
03.2021 - Current
Operations Manager
Fedex Ground
03.2010 - 04.2021
Meter Reader
Montana Dakota Utilities
05.2006 - 05.2009
Assistant Window Installer
Self Employed Web
04.2002 - 05.2011
Beautician - Cosmetology
S&D Academy of Beauty
GED -
Sheridan High School