Summary
Overview
Work History
Education
Skills
Timeline
Julea Cole

Julea Cole

Anderson,SC

Summary

Adept in animal care and customer communication, I significantly enhanced client satisfaction at Becky Wood by delivering tailored, efficient services. As a Shift Leader for John Sligh, I led team improvements and fostered a positive culture, showcasing my ability to multitask and my dedication to responsibility. My approach combines empathy for animals with a strong focus on achieving measurable results.

Overview

2
2
years of professional experience

Work History

Kennel Assistant

Pegi Shriver
11.2024 - 12.2024
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Shift Leader

John Sligh
05.2023 - 09.2024
  • Developed action plans to address operational challenges, resulting in cohesive team environment.
  • Motivated staff through recognition programs, fostering a positive workplace culture and increasing morale.
  • Improved team performance with regular feedback sessions and targeted skill development initiatives.
  • Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.
  • Trained new employees on company policies and procedures to ensure a seamless onboarding experience.

House Cleaner

Becky Wood
05.2023 - 08.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.

Education

Associate Of Applied Science - Early Childhood Special Education

Tri-County Technical College, Pendleton, SC

Pendleton High School, Pendleton, SC
05.2023

Skills

  • Animal care
  • Patience with animals
  • Empathy for animals
  • Animal behavior
  • Appointment scheduling
  • Animal handling
  • Honest and dependable
  • Customer service
  • Dependable and responsible
  • Attention to detail
  • Customer communication
  • Medication administration
  • Multitasking

Timeline

Kennel Assistant - Pegi Shriver
11.2024 - 12.2024
Shift Leader - John Sligh
05.2023 - 09.2024
House Cleaner - Becky Wood
05.2023 - 08.2024
Tri-County Technical College - Associate Of Applied Science, Early Childhood Special Education
Pendleton High School - ,
Julea Cole