Juleah Luengas

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Confirmed appointments, communicated with clients, and updated client records.

• Accepted and processed customer returns.

• Opened inventory boxes and restocked shelves.

• Opened and closed the store 4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.

• Trained team members in successful strategies to meet operational and sales targets.

• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

• Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.