Jules Dutranois
New York,NY
Summary
Over ten years experience in hospitality and nightlife in Paris. Looking for opportunities in New York City.
Overview
8
8
years of professional experience
Work History
Director of Operations
Chez Lulu
02.2022 - 07.2023
- Cultivated and strengthened lasting client relationships using strong conflict resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Maximized bar profitability through careful menu planning, strategic pricing decisions, and cost-effective purchasing practices.
- Scheduled staff shifts to meet business demands and coordinate adequate coverage.
- Coordinated with local authorities to verify club compliance with all relevant laws and regulations.
- Optimized supply chain management through the implementation of best practices, reducing lead times and improving inventory control.
- Trained new employees on proper protocols and customer service standards
Director of Operations
Jadore Hospitality
03.2019 - 12.2021
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Optimized supply chain management through the implementation of best practices, reducing lead times and improving inventory control.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
General Manager
Le Depanneur Pigalle
09.2017 - 03.2019
- Enhanced overall efficiency by streamlining food service processes and introducing new menu items.
- Developed strong relationships with local suppliers for fresh ingredients, resulting in higher quality dishes and improved customer feedback.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Managed inventory levels to reduce waste, ordering supplies in a timely manner based on projected needs.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
- Managed scheduling 35 servers, runner, sous chef maintaining adequate staffing levels while accounting for personal employee needs.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
Manager
Le Magnifique
04.2016 - 08.2017
- Increased nightclub revenue by implementing effective marketing strategies and promotional events.
- Managed nightly operations for a smooth-running club, ensuring guest satisfaction and safety.
- Coordinated with talent agents to book high-quality entertainment acts, attracting new clientele and retaining regular patrons.
- Improved customer experience by providing exceptional service and addressing feedback promptly.
- Developed staff training programs to enhance employee performance and productivity.
- Maintained strict compliance with local laws and regulations regarding liquor licensing, health codes, and security protocols.
- Enhanced venue aesthetics through thoughtful design updates and renovations for an inviting atmosphere.
- Monitored security measures to ensure a safe environment for both staff members and guests at all times.
- Maximized bar profitability through careful menu planning, strategic pricing decisions, and cost-effective purchasing practices.
- Scheduled staff shifts to meet business demands and coordinate adequate coverage.
- Coordinated with local authorities to verify club compliance with all relevant laws and regulations.
- Celebrity relation
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Bartender
Le Magnifique
09.2015 - 04.2016
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Collect payment on all sold items and operate a cash register
- Check identification of customers to make sure they meet age requirements for purchase of alcohol and tobacco products as well as determine when a customer has had too much alcohol.
- Mix ingredients according to drink recipes to maintain a globally unified beverage program and consistent experience
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
Education
Bachelor Web Marketing And Publicity - Bachelor
SUP'Internet
07.2017
High School Diploma -
Notre Dames Des Oiseaux
Paris 07.2014
Skills
- Logistics Coordination
- Customer Service
- Team Leadership
- Project Management
- Process Improvement
- Conflict Resolution
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Director of Operations
Chez Lulu
02.2022 - 07.2023
Director of Operations
Jadore Hospitality
03.2019 - 12.2021
General Manager
Le Depanneur Pigalle
09.2017 - 03.2019
Manager
Le Magnifique
04.2016 - 08.2017
Bartender
Le Magnifique
09.2015 - 04.2016
Bachelor Web Marketing And Publicity - Bachelor
SUP'Internet
High School Diploma -
Notre Dames Des Oiseaux