Jules Ortiz

• Led ordnance operations as a Team Leader, directing a specialized crew to ensure 100% mission readiness and safety compliance.
• Oversaw aircraft operations and ordnance systems for effective mission execution.
• Perform aircraft arming/de-arming operations in accordance with applicable procedures and safety requirements.
• Load/Download and configure aircraft ordnance and associated equipment.
• Reconfigure aircraft to meet operational and mission requirements.
• Managed loading, downloading, and reconfiguration of 24 Tactical Jamming Systems, ensuring operational readiness and compliance with mission requirements.
• Served as a Plane Captain - Launching and recovering aircraft contributing to mission readiness.

Coordinated maintenance and equipment management to support operational readiness.

• Document and maintain aircraft maintenance records to support accurate recordkeeping and maintenance accountability.
• Perform corrosion prevention, aircraft cleaning, upkeep, and rework within assigned areas of responsibility.
• Manage tools and the IMRL (Inventory Management of Readiness and Logistics) program or equipment inventory responsibilities.
• Serve as a Collateral Duty Inspector, supporting maintenance inspection and Quality Assurance responsibilities.
• Supervised crew of 25 sailors, coordinating tasks to enhance accountability and efficiency in operations.
• Complied with applicable safety regulations and procedures, reporting 100% safety performance with no safety mishaps.
• Contributed to Command Resilience Team, enhancing support systems for personnel.
• Acted as Victim Advocate, assisting in sexual assault prevention and response efforts.

• Operated industrial pallet jack and forklift to move heavy shipments, maintaining safe warehouse flow.
• Coordinated with loading teams to sequence cartons by van route, shortening driver loading time.
• Assembled and staged outbound shipments per manifests, accelerating dispatch readiness for next-day routes.
• Coordinated with loading teams to sequence cartons by van route, reducing driver loading time.
• Implemented a clearly labeled staging area for oversized items, cutting search time during loading.
• Established labeled staging area for oversized items, minimizing search time during loading.
• Trained new hires on safe lifting, forklift spotter rules, and warehouse PPE, enhancing safety awareness.
• Scanned shipment labels and verified package destinations to prevent routing errors and misplacements.
• Loaded, unloaded, and sorted packages to maintain accurate flow through conveyor and staging areas.

• Greeted and seated guests during peak shifts, enhancing guest experience and optimizing table turnover.
• Upsold daily specials and add-ons at point of order, increasing average check value for shifts.
• Coordinated with kitchen staff to prioritize allergy requests, preventing cross-contact and customer complaints.
• Upsold daily specials and add-ons at point of order, elevating average check value per shift.
• Trained new servers on table turns, POS functions, and floor signals, facilitating quicker independent service.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

• Processed customer returns and exchanges per store policy, enhancing customer satisfaction and contributing to sales retention.
• Executed cash count procedures and prepared bank deposit slips for store accounting review.
• Conducted cash count procedures and prepared bank deposit slips for accurate store accounting review.
• Handled customer returns and exchanges following store policy, restoring satisfaction and retaining sales.
• Guided customers in locating products on sales floor, facilitating same-visit purchases and enhancing overall satisfaction.