Jules Redd

• Develop, revise, and maintain complex technical publications supporting Department of Defense systems and equipment, translating engineering and source data into clear documentation for technical users.
• Modernize legacy documentation by converting existing publications into structured XML content and reorganizing manuals to improve usability, consistency, reuse, maintainability, and publication readiness.
• Restructure complex manuals by evaluating existing content, identifying gaps and inconsistencies, and organizing information into logical sections that support efficient navigation and long-term maintenance.
• Lead tabletop documentation reviews with engineers, subject matter experts, program stakeholders, and cross-functional teams to validate procedures, resolve technical questions, capture feedback, and ensure documentation accurately reflects system operation and maintenance.
• Develop and maintain documentation covering system operation, equipment operation, maintenance, troubleshooting, fault isolation, removal and installation procedures, wiring diagrams, schematics, and supporting technical data.
• Build procedure documentation by collaborating with research, engineering collaboration, and technical data analysis, serving as a knowledgeable publications resource for assigned systems.
• Create and maintain an organized system for tracking documentation changes, stakeholder comments, technical edits, open actions, and publication status, improving traceability and control across iterative review cycles.
• Collaborate with engineering, Integrated Product Support, logistics, provisioning, configuration management, and other stakeholders to gather requirements and technical information and translate them into accurate, audience-appropriate documentation.
• Apply DITA/XML structured-authoring principles and MIL-STD requirements using Arbortext within a CSDB environment; contribute to documentation standards, templates, workflows, platform evaluation, and process improvements.

• Translate complex technical and software information into user-focused documentation, training materials, and instructional content for varied audiences.
• Developed a software user guide by organizing product information into clear, task-oriented instructions and supporting materials.
• Gathered, edited, and published software release notes through GitLab, supporting accurate communication of product changes and updates.
• Collaborated with technical stakeholders to clarify source information, identify content gaps, improve usability, and maintain consistent documentation.

Sourced and synthesized information to develop comprehensive written materials aligned with organizational objectives and program strategies.

• Assisted in leading team efforts for the Taiwan Submarine Operations Manual by coordinating technical content reviews and managing documentation tasks with contributors.
• Provided support for logistics documentation and refined technical content to ensure clarity, consistency, and user-friendliness.

• Oversaw the creation and maintenance of S1000D-compliant XML documentation for U.S. Navy sonar weapon systems, leveraging structured data-module concepts to enhance technical content usability.
• Led development of operation maintenance, troubleshooting, fault-isolation, removal, installation, and equipment-support content for delivery via interactive electronic technical manuals.
• Analyzed engineering drawings, wiring diagrams, schematics, technical source data, and existing publications to facilitate clear communication of complex system information for operators and maintainers.
• Partnered with engineers, graphic artists, 3D modelers, and technical specialists to validate system functionality, streamline procedures, address discrepancies, and incorporate feedback from stakeholders.
• Executed S1000D standards while managing technical reviews, revisions, configuration changes, quality checks, and the overall publication lifecycle in an XML-based authoring environment.

• Primary caregiver while supporting family through military service and relocations.

• Assisted in managing editorial quality of structured XML publishing workflows and supported an editorial team in creating educational content.
• Edited and standardized complex materials for clarity and consistency, ensuring suitability for target audiences and readiness for publication while coordinating multiple deliverables.