Jules Schultz
Davison,USA
Summary
Dynamic Executive Assistant and Project Manager at Insight Institute of Neurosurgery, adept at driving project success through strategic calendar management and compliance oversight. Proven problem solver with strong event planning skills, enhancing corporate operations and fostering collaboration across departments. Experienced in EMR navigation and regulatory compliance, ensuring exceptional patient care and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Assistant and Project Manager
Insight Institute of Neurosurgery and Neuroscience
Flint, US
05.2023 - Current
- Calendar management and travel coordination for C-suite executives.
- Carried out project management duties related to mergers and acquisitions, including hospital licensing, and the creation of non-profit healthcare entities.
- Experience with Joint Commission surveys, mock audits, and ensuring corporate-wide compliance.
- Carried out projects related to governmental affairs and public relations activities, including campaigns, ballot measures, and online marketing related to hospital acquisitions.
- Assisted different departments with decision-making processes and daily assignments.
- Planned and executed large and small corporate events.
- Experience with Google Suites and Microsoft Office/Teams.
- Ability to navigate EMR systems (eClinicalWorks, Pioneer, Meditech, etc.).
- Oversaw and assisted with the operations of the Pharmacy and Physical Medicine and Rehabilitation departments, including overseeing clinical staff, onboarding new staff, and training new and current staff to ensure compliance.
- Assisted projects related to 340B and Specialty Pharmacy operations, including account management of multiple accounts.
Physician Liaison Service Coordinator
Insight Institute of Neurosurgery & Neuroscience
Flint, US
04.2023 - Current
- Established and maintained relationships with external providers and provider office staff.
- Tracked and coordinated referrals from external provider offices to and from departments, while having a proven ability to troubleshoot issues.
- Proven experience in being able to answer external provider or patient questions, concerns, or complaints at any time.
- Worked closely with internal providers and internal departments to ensure patient care second to none.
- EMR use and the ability to navigate efficiently.
- Ability to use a marketing CRM tool to track referrals and areas of focus/sales.
Physical and Occupational Therapy Lead Technician
OrthoMichigan
Davison, US
08.2021 - 04.2023
- Assisted multiple therapists and therapist assistants with patient flow and patient care.
- Proven ability to use knowledge related to medical terminology, anatomy, and physiology.
- Experience with performing insurance verification, authorization, and appeals.
- Experience with appointment scheduling, including the scheduling of patients in other OrthoMichigan clinic locations.
- Experience with cash handling, including the collection of copays and deductibles.
- Ability and knowledge to use therapy equipment, including IFC and ultrasound machines.
- Ability to perform medical office duties, including copying and faxing, taking inventory of clinic supplies, creating and filing patient charts, and adding therapy charges to super bills for the medical billing department.
- Environmental service duties.
- Daily use of the implemented EMR system, specifically TRIARQ.
Intern
Genesys PHO
Burton, US
01.2023 - 03.2023
- The purpose of this internship experience was to gain insight into more advanced roles within the healthcare industry that would apply to my undergraduate degree in Health Care Administration.
- Viewed each day as a new potential job opportunity and/or interview.
- Learned how to write/create healthcare grant proposals.
- Gained experience and participated in healthcare finance and accounting projects.
- Conducted research on long COVID for data scientists, and presented the research to staff.
- I gained knowledge and took on projects related to health and safety in a workplace setting, such as OSHA compliance.
- Built on professional skills, such as interviewing, teamwork, and collaboration.
- Allscripts EHR experience.
- Analyzed and interpreted patient data to identify trends in population health discrepancies.
- Helped facilitate conversations with providers regarding ways to meet quality metrics.
- Gained knowledge in HR operations, including employment law, hiring processes, and related HR documentation.
- Gained knowledge of the PHO's values and mission statement, and the ability to include these in everyday internship work.
- Microsoft Office experience.
Sort Room Supervisor and Quality Technician
Unlimited Quality Sorting & Assembly
Almont, US
03.2020 - 08.2021
- Knowledge of the automotive manufacturing, inspection, and warehousing industry.
- Ability to perform a root-cause analysis to identify underlying issues and develop strategies to solve the issues.
- Supervised and delegated tasks to a group of 15 individuals to ensure the execution of the overarching business objective.
- Participated in corporate audits, including ISO 9000 and ISO 9001.
- Drafted documents and executed document control.
- Performed basic office duties, including copying and faxing of information, taking inventory, ordering office supplies, mail distribution, etc.
- Managed and maintained the data and inventory of inspection gauges and tools.
Independent & Assisted Living Specialist
Devonshire Retirement Village
Lapeer, US
06.2019 - 03.2020
- Assisted elderly residents with ADLs and IADLs, including hygiene, walking, toileting, laundry, etc.
- Performed housekeeping duties, including deep cleaning of residents' rooms.
- Performed basic food preparation duties.
- Participated in and hosted resident activities, including daily group exercise, arts and crafts, and ice cream socials.
- Knowledge of HIPAA and residents' rights.
- Supervisor and leadership experience.
- Facilitated training sessions for new employees on company policies and procedures.
- Coordinated with other departments to ensure efficient workflow processes.
- Conducted regular meetings with staff to review progress and address any concerns.
Education
B.S. - Healthcare Administration
University of Michigan-Flint
Flint, MI04.2023
Skills
- Calendar management
- Travel coordination
- Project management
- Event planning
- Microsoft Office
- EMR navigation
- Problem solving
- Data analysis
- Team collaboration
- Detail orientation
- Time management
- Task prioritization
- Regulatory compliance
- Medical office scheduling
- Health insurance verification and authorization
- Patient care coordination
- Referral management
- Marketing campaigns
- Supervision and leadership
Certification
CPR Certification
Personal Information
Authorized To Work: US
Timeline
Executive Assistant and Project Manager
Insight Institute of Neurosurgery and Neuroscience
05.2023 - Current
Physician Liaison Service Coordinator
Insight Institute of Neurosurgery & Neuroscience
04.2023 - Current
Intern
Genesys PHO
01.2023 - 03.2023
Physical and Occupational Therapy Lead Technician
OrthoMichigan
08.2021 - 04.2023
Sort Room Supervisor and Quality Technician
Unlimited Quality Sorting & Assembly
03.2020 - 08.2021
Independent & Assisted Living Specialist
Devonshire Retirement Village
06.2019 - 03.2020
B.S. - Healthcare Administration
University of Michigan-Flint
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