Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

Julese Averhart

Mobile,AL

Summary

OBJECTIVE & OVERVIEW I am an experienced service professional with 8+ years of progressive retail experience. I am seeking a new full time position in customer service, human resources, or cash management where I can continue to develop myself and others to deliver top performance and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Cashier

Publix Grocery Store
Mobile , AL
08.2018 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

Human Resources Supervisor, Baby Registry Supervisor, Cash Office Specialist

Babies "R" Us
Mobile , AL
10.2015 - 06.2018
  • And Pricing and Signing Specialist
  • In these roles my goal has been to provide exceptional customer service to guests at all times
  • I have been responsible for hiring, training, orienting, and developing a knowledgeable staff that delivers a fun and engaging experience to new parents and customers
  • As a Baby Registry Expert, I supervised 7+ Registry Desk Associates and was accountable for all registry metrics as well as the training and accountability of my staff
  • I am currently accountable for the execution of the pricing and signing initiatives as well as cash management accountabilities and operations
  • In these roles I prepare daily deposits, review reports, set and audit signage, and assist guests on the sales floor

Merchandiser and Pricing Specialist

R Us
Columbia, SC, Mobile, AL
10.2015 - 06.2018
  • I was accountable for the merchandising, pricing, and guest assistance in the
  • Men’s Department
  • In this role I helped customers select products that best fit their personal needs, maintained visually appealing displays, educated customers on product and service offerings, processed shipments, and marked clearance product.

Area Supervisor

Ross Dress for Less
Columbia, SC
11.2014 - 10.2015
  • In this role I was responsible for the merchandising of both the hardlines and softlines departments
  • I maintained inventory integrity to ensure that my areas were neat, organized, and easy to shop for customers
  • As a
  • Manager-On-Duty and key carrier, my responsibilities included: coaching and training of the staff, ensuring that the store was neat and clean, preparing the daily deposits, opening and closing of the store, and handling customer complaints.

Merchandiser/Pricing Specialist

JCPenney
, AL
11.2011 - 09.2013

Education

B.S - Human Resource Management

Faulkner University

Skills

  • Systems to support store operations
  • Employee Hiring
  • In-Person and Telephone Interviewing
  • Accurate Record keeping
  • Personnel File Management
  • Advising Department Managers
  • Training Needs Analysis
  • Cash Register Operation
  • Cash Drawer Management
  • Stocking and Replenishing
  • Customer Assistance
  • Bagging and Packaging
  • Microsoft Excel
  • Shipment Procedure

Timeline

Cashier

Publix Grocery Store
08.2018 - Current

Human Resources Supervisor, Baby Registry Supervisor, Cash Office Specialist

Babies "R" Us
10.2015 - 06.2018

Merchandiser and Pricing Specialist

R Us
10.2015 - 06.2018

Area Supervisor

Ross Dress for Less
11.2014 - 10.2015

Merchandiser/Pricing Specialist

JCPenney
11.2011 - 09.2013

B.S - Human Resource Management

Faulkner University

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Julese Averhart