Cultivated strong communication with management and provided operational oversight, effectively leading teams in secure, high-pressure settings to achieve operational excellence.
Overview
20
20
years of professional experience
Work History
Senior Cook
New York City Department of Corrections – Rikers Island
Bronx, NY
06.2016 - Current
Lead and assign daily responsibilities to cooks and food service staff to ensure smooth kitchen operations
Supervise large-scale meal preparation and distribution while maintaining quality, accuracy, and timeliness
Monitor and enforce strict sanitation, food safety, and security protocols in a correctional environment
Oversee cleanliness, organization, and proper maintenance of all kitchen equipment and work areas
Coordinate with administrators and managers to resolve production issues and operational challenges
Maintain a safe, efficient, and compliant work environment aligned with DOC policies
Provide guidance, oversight, and accountability to staff to support performance and professionalism
Food Service Technician
Bay Eden Senior Center
Bronx, NY
01.2010 - 01.2016
Supported daily food service operations for a senior population, ensuring nutritious and timely meal delivery
Assisted with food preparation, plating, and service while adhering to health and safety standards
Maintained a clean, organized, and hazard-free kitchen and dining environment
Collaborated with kitchen staff to ensure efficient workflow and consistent service quality
Demonstrated reliability and attention to detail in meeting daily service demands
Food Service Supervisor / Customer Service Representative
Six Flags Great Adventure
Jackson, NJ
01.2006 - 01.2010
Supervised food service staff in a high-volume, fast-paced entertainment environment
Assigned tasks, monitored performance, and supported staff training and development
Managed inventory levels, food handling procedures, and operational organization
Ensured customer satisfaction through effective service delivery and issue resolution
Supported sales goals through efficient operations and team leadership
Education
Certificate - Cooking and Catering
Stratford Career Institute
St. Albans, VT
01.2009
Certificate - undefined
St. Ann’s Bay Institute of Hospitality & Communication
Jamaica
01.1990
High School Diploma - undefined
Brown’s Town High School
Jamaica
01.1988
Skills
Assisted in managing food service operations within correctional and institutional settings Supported teams in maintaining compliance with health and safety standards Contributed to meal preparation and distribution processes
Assisted in scheduling staff shifts and assigning tasks to ensure smooth operations Helped team members understand their responsibilities and deadlines Supported management in maintaining an organized workflow
Oversaw large-scale meal preparation and distribution operations
Supported compliance with food safety regulations and sanitation standards Monitored cleanliness and hygiene practices in food handling areas Assisted in training staff on proper sanitation procedures
Assisted in maintaining kitchen equipment to ensure functionality Organized kitchen supplies for efficient workflow Supported team members in achieving cleanliness and order in the kitchen
Assisted in drafting and distributing administrative communications Supported reporting processes to ensure timely updates Collaborated with team members to maintain clear communication channels
Assisted in streamlining processes to enhance workflow efficiency Supported teams in identifying operational bottlenecks and implementing solutions Contributed to maintaining high standards of productivity and quality
Timeline
Senior Cook
New York City Department of Corrections – Rikers Island
06.2016 - Current
Food Service Technician
Bay Eden Senior Center
01.2010 - 01.2016
Food Service Supervisor / Customer Service Representative
Six Flags Great Adventure
01.2006 - 01.2010
Certificate - Cooking and Catering
Stratford Career Institute
Certificate - undefined
St. Ann’s Bay Institute of Hospitality & Communication