Juli Hastings
Arlington,WA
Summary
Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Overview
25
25
years of professional experience
Work History
COMMUNITY SUPPORT AIDE
MARYSVILLE POLICE DEPARTMENT
09.2022 - Current
- Coordinated the care of individuals who need substance abuse treatment with outside agencies.
- Obtain pertinent case information and history from the client.
- Complete through documentation, and keep accurate historical records for all clients.
- Provided emotional support to patients and families during difficult times.
- Provided case management services such as referrals to community resources or support systems for clients in need of additional assistance.
- Assisted clients in accessing community resources such as housing, medical care, employment opportunities and educational programs.
- Established effective working relationships with other social service agencies to coordinate services for the best interest of the client.
INPATIENT COORDINATOR
CATHOLIC COMMUNITY SERVICES
05.2017 - 09.2020
- Consult with patient to discuss substance abuse problems
- Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans
- Check-in on patient regularly and evaluate and document their progress
- Assist with securing funding for medical care required
- Comply with organizational guidelines and health care laws and regulations
- Assist with patient case management.
MEDICAL RECEPTIONIST
CATHOLIC COMMUNITY SERVICES
04.2016 - 05.2017
- Responsible for scheduling patient appointments, coding fee slips, verifying insurance referrals, and collecting payments
- Answered telephones, greeted patients, entered patient demographics
- Preformed the tasks of receiving and distributing mail and faxes on a daily basis
- Organized and maintained a clean, efficient, and confidential work area
- Secured the building at the close of each working day and preformed security preventions.
PARA EDUCATOR
LAKE STEVENS SCHOOL DISTRICT
10.2015 - 04.2016
- Supervised students, providing one-on-one support for students who need extra help
- Performed clerical tasks such as stapling papers or photocopying
- Assisted the lead teacher for setup and clean up after activities and gave part of lesson under the supervision of the lead teacher.
DEPARTMENT MANAGER
LOWE'S HARDWARE
02.2008 - 04.2016
- Provide excellent customer services, schedule installs and services
- Answer questions on the phone or in person about tools, electrical, outside power equipment, flooring and plumbing
- Answer multiple incoming phone calls, problem solve issues with services and product
- Arrange merchandise displays
- Demonstrate goods or services, inspect merchandise, manage inventories, sell merchandise
FOOD SERVICE
KENT SCHOOL DISTRICT
09.2002 - 12.2007
- Serve breakfast and lunch to elementary schools during the school year and prepare food for summer programs.
VACATION COUNSELOR
WORLDMARK BY WYNDHAM
09.2003 - 10.2007
- Answer telephones with proper telephone etiquette and direct calls accordingly
- Receive guest requests and/or complaints and ensure that appropriate actions have been taken
- Answer inquiries pertaining to the resort amenities, policies, area attractions, dining and directions
- Communicate with other departments as needed via telephone, make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
RESERVATION AGENT
HOPELINK
09.2000 - 09.2003
- Answer telephone calls for DSHS clients to get to and from their doctor appointments
- Answer with proper etiquette in a professional manor
- Verify appointments with client’s doctors, speak to multiple transportation companies to verify their scheduled rides, confirm and cancel reservations
- Check DSHS eligibility.
COURTESY CLERK
ALBERTSONS
05.1999 - 09.2000
- Provider customer service, resolve customers’ services or billing complaints
- Confer with customer in person or by telephone, bagged customers groceries and retrieve carts.
Education
DIPLOMA -
KENTLAKE HIGH SCHOOL
06.2000
Skills
- Patient Care
- Reliability and punctuality
- Organizational expertise
- File Maintenance
- Data Entry
- Administrative Support
- Excellent Communication
Timeline
COMMUNITY SUPPORT AIDE
MARYSVILLE POLICE DEPARTMENT
09.2022 - Current
INPATIENT COORDINATOR
CATHOLIC COMMUNITY SERVICES
05.2017 - 09.2020
MEDICAL RECEPTIONIST
CATHOLIC COMMUNITY SERVICES
04.2016 - 05.2017
PARA EDUCATOR
LAKE STEVENS SCHOOL DISTRICT
10.2015 - 04.2016
DEPARTMENT MANAGER
LOWE'S HARDWARE
02.2008 - 04.2016
VACATION COUNSELOR
WORLDMARK BY WYNDHAM
09.2003 - 10.2007
FOOD SERVICE
KENT SCHOOL DISTRICT
09.2002 - 12.2007
RESERVATION AGENT
HOPELINK
09.2000 - 09.2003
COURTESY CLERK
ALBERTSONS
05.1999 - 09.2000
DIPLOMA -
KENTLAKE HIGH SCHOOL