Summary
Overview
Work History
Education
Skills
Certification
Software
Quote
Timeline
Generic
Juli So

Juli So

OPERATIONS/MANAGEMENT
Irvine,CA

Summary

Professional in retail operations with strong background in streamlining processes and enhancing customer experiences. Skilled in inventory management, staff coordination, and optimizing store layouts to drive sales. Known for fostering team collaboration and adapting to shifting priorities, ensuring goals are met efficiently. Dependable and results-focused with knack for problem-solving and strategic planning.

Overview

19
19
years of professional experience

Work History

SHOWROOM SALES ASSISTANT

Takara Belmont
Irvine, CA
10.2018 - Current
  • Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
  • Maintained records related to sales, returns and inventory availability.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Design and Project Management
  • Convention Sales with set up and tear down
  • Vendor Management
  • Client relationship building and trouble shooting
  • Managed all Operational duties in Showroom

OPERATIONS MANAGER

Bloomingdales Dept. Store
Costa Mesa, CA
08.2017 - 09.2018
  • Lead a team of 15 in sales, inventory, opening and closing functions, POS training and troubleshooting, vendor relations, merchandising, markdowns and all management duties.

MERCHANDISING AND PRODUCT FIELD MANAGER

Lindora
Costa Mesa, California
10.2015 - 08.2017
  • Set and opened all new stores and clinic locations.
  • Directed all phases of new product launches, increased product selection by 25% from R/D to Shelf.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.

PRODUCT MANAGER

Lindora
Costa Mesa, California
10.2006 - 10.2015
  • Directed and coordinated marketing activities and policies to promote products and services.
  • Analyzed business developments and monitored market trends.
  • Consulted with buying personnel to determine projected demand for products and services.
  • Traveled throughout Southern California to meet with Staff and vendors to train and manage projects and promotions and deliver clear company messages.
  • Cultivated effective partnerships with vendors, sales, marketing, retail management and all support staff.
  • Preserved brand integrity by monitoring the consistency and quality of marketing content.
  • Attended ordering and allocation meetings to develop promotions based on product levels.

Education

Bachelor of Arts - Marketing Coursework

Maricopa Community Colleges - Glendale Community College
Glendale, AZ

Skills

  • Sales
  • Project planning and development
  • Customer relations specialist
  • SalesForce (CRM)
  • Project Management
  • Conflict resolution
  • Product merchandising
  • Team support and assistance
  • Documentation and reporting
  • Inventory management
  • Building Customer Relationships and Loyalty
  • DRE 02162179 California

Certification

  • AI Training - 6 hours - MASTER OF CHAT GPT

Software

SALES FORCE

MICROSOFT

COPILOT/CHATGPT

Quote

Some people want it to happen, some wish it would happen, others make it happen.
Michael Jordan

Timeline

SHOWROOM SALES ASSISTANT

Takara Belmont
10.2018 - Current

OPERATIONS MANAGER

Bloomingdales Dept. Store
08.2017 - 09.2018

MERCHANDISING AND PRODUCT FIELD MANAGER

Lindora
10.2015 - 08.2017

PRODUCT MANAGER

Lindora
10.2006 - 10.2015

Bachelor of Arts - Marketing Coursework

Maricopa Community Colleges - Glendale Community College
Juli So OPERATIONS/MANAGEMENT
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