Juli Valencia
Jackson,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position within my realm of study.
Overview
4
4
years of professional experience
Work History
Interim Program Director
Greater Jackson Arts Council
04.2023 - 09.2023
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed comprehensive project timelines for successful program delivery within budget constraints.
- Collaborated with cross-functional teams to drive program improvements and achieve organizational goals.
- Mentored junior team members, fostering professional growth and increasing overall productivity.
- Managed financial resources effectively, ensuring optimal allocation for maximum program impact.
- Identified potential risks and developed mitigation strategies to ensure smooth program execution.
- Conducted regular meetings with team members to review progress, address challenges, and adjust priorities accordingly.
- Coordinated training sessions aimed at enhancing the capabilities of the workforce for driving better results throughout all aspects of the organization.
- Oversaw staff schedules and assignments to handle programming demands.
- Developed proposals and operational plans within assigned area.
Executive Assisstant
Greater Jackson Arts Council
09.2022 - 04.2023
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Transcribed meeting minutes to support sales, business development and senior management teams.
Customer Service Representative
The Home Depot
06.2021 - 09.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Bookkeeper
Shopper's Value
06.2019 - 06.2021
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Kept up-to-date on changes in relevant regulations or industry best practices, applying this knowledge appropriately within the scope of bookkeeping responsibilities.
Education
Bachelor of Arts - Music Education
Tougaloo College
Tougaloo, MS08.2025
Bachelor of Arts - Adolescent Psychology
Southern New Hampshire University
Hooksett, NH01.2023
High School Diploma -
Clinton High School
Clinton, MS05.2021
Skills
- Financial Analysis
- Time Management
- Payroll Administration
- Financial Recordkeeping
- Decision Making
- Conflict Resolution
Timeline
Interim Program Director
Greater Jackson Arts Council
04.2023 - 09.2023
Executive Assisstant
Greater Jackson Arts Council
09.2022 - 04.2023
Customer Service Representative
The Home Depot
06.2021 - 09.2022
Bookkeeper
Shopper's Value
06.2019 - 06.2021
Bachelor of Arts - Music Education
Tougaloo College
Bachelor of Arts - Adolescent Psychology
Southern New Hampshire University
High School Diploma -
Clinton High School
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