Julia Al Baba
Summary
Proven Operator and Cashier with a track record of enhancing customer satisfaction at Hayat Doner Alturki through effective communication and hand-eye coordination. Skilled in teamwork and attention to detail, consistently exceeding service goals. Expert in customer service and POS system management, significantly reducing wait times.
Overview
1
1
year of professional experience
Work History
Operator
Hayat Doner Alturki
10.2024 - Current
- Adapted communication style to meet the needs of different customers.
- Follow up with customers to ensure their satisfaction and address any further needs.
- Utilised active listening to identify customer needs, and provide accurate solutions.
- Answered customer inquiries in a timely manner, resulting in a reduction in customer wait times.
Cashier
Al Abdallah
09.2023 - 09.2024
- Greeted customers in a friendly and professional manner.
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established time frame.
- Maintained an accurate cash drawer.
- Operated a POS system to process payments, refunds, and exchanges.
- Assisted with setting up promotional displays.
Education
Associate's Degree - Computer And Information Sciences
Al Moaasat
01-2017
Skills
- Customer service
- Teamwork and collaboration
- Hand-eye coordination
- Attention to detail
- Effective communication
- Deadline adherence
Languages
Arabic
First Language
English
Advanced (C1)
C1
Timeline
Operator
Hayat Doner Alturki
10.2024 - Current
Cashier
Al Abdallah
09.2023 - 09.2024
Associate's Degree - Computer And Information Sciences
Al Moaasat
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