Julia Ambuul
Dental Receptionist
San Marcos,CA
Overview
5
5
years of professional experience
Work History
Dental Office Receptionist
Family Dental Of San Marcos
06.2022 - Current
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Helped patients complete necessary medical forms and documentation.
- Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Referred patients to dental triage to treat severe or unusual symptoms or complaints.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Managed office bookkeeping with insurance billing and patient payments.
- Prepared dental rooms and materials.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
Private Nanny
Self-Employed
01.2020 - Current
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Led indoor and outdoor activities to entertain and occupy children.
- Taught children everyday skills and language.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized different types of activities to enhance physical and intellectual development.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Involved children in caring for household pets and chores.
Server
Dillon Catering
01.2018 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Maintained flexible work schedule to meet event needs.
- Answered guest questions about event plans and food service choices.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Delivered catered food and supplies to facility for on-time set-up.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Prepared serving and appetizer trays and set tables at diverse events.
- Stayed up-to-date on menu changes to help customers make food choices.
- Monitored dietary restrictions and served guests with special needs.
- Circulated appetizer and drink trays smoothly around events to offer selections to guests.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Returned reusable goods and serving equipment for inventory and restock.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Provided friendly, courteous service to create memorable moments for guests.
Bakery Associate
Frazier Farms Vista
06.2020 - 11.2023
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Mixed dough, scaled breads and cakes, fried doughnuts and performed baking duties.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Wrapped, boxed and weighed bakery department products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Crew Team Member
Miabella Yogurt And Desserts
01.2019 - 07.2019
- Operated register to process payments and collect cash payment for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Used proper techniques to prepare food and ingredients.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
Timeline
Dental Office Receptionist
Family Dental Of San Marcos
06.2022 - Current
Bakery Associate
Frazier Farms Vista
06.2020 - 11.2023
Private Nanny
Self-Employed
01.2020 - Current
Crew Team Member
Miabella Yogurt And Desserts
01.2019 - 07.2019
Server
Dillon Catering
01.2018 - Current