Summary
Overview
Work History
Education
Skills
Timeline
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Julia Anderson

Mission Viejo,CA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

4
4
years of professional experience

Work History

Sales Associate

South County Lexus At Mission Viejo
12.2023 - Current
  • Drove team revenue totals by bringing in top sales numbers.
  • Accompanied customers and demonstrated performance features on test drives.
  • Demonstrated flexibility in adapting to changing customer needs and preferences, ensuring a tailored sales approach for each individual.
  • Optimized inventory management by regularly monitoring stock levels and collaborating with purchasing teams on replenishment strategies.
  • Organized test drives for interested customers, providing an opportunity for hands-on evaluation of vehicles.
  • Generated new leads through strategic networking at local events, fostering connections within the community.
  • Facilitated smooth delivery of purchased vehicles by coordinating with detailing teams and ensuring all necessary paperwork was completed promptly.

Sales Associate

South Coast Toyota
02.2023 - 12.2024
  • Drove team revenue totals by bringing in top sales numbers.
  • Accompanied customers and demonstrated performance features on test drives.
  • Provided ongoing support to clients after purchase completion, addressing concerns or questions to maintain satisfaction levels.
  • Collaborated with the finance department to secure desirable financing options for customers, ensuring a seamless purchase experience.
  • Performed inspection and prepared pre-owned cars prior to releasing to inventory.
  • Investigated and resolved customer grievances and escalated issues needing further investigation to appropriate department or management.
  • Developed strong rapport with clients through effective communication and active listening skills.
  • Maximized showroom appeal by organizing attractive displays featuring new models or special promotions as needed.

Shift Lead Manager

Starbucks
02.2021 - 02.2023
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.

Education

High School Diploma -

Bonsall High School
Bonsall, CA
06.2019

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building

Timeline

Sales Associate

South County Lexus At Mission Viejo
12.2023 - Current

Sales Associate

South Coast Toyota
02.2023 - 12.2024

Shift Lead Manager

Starbucks
02.2021 - 02.2023

High School Diploma -

Bonsall High School

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Julia Anderson