Julia Anderson-Ricks
Lake Worth,FL
Summary
I am assertive and customer-driven professional possessing exceptional time management skills, identifying priorities, setting goals, analyzing data, and generating solutions. Seeking a responsible and challenging career position, utilizing my Executive Administrative/Business Analyst background.
Overview
18
18
years of professional experience
Work History
Administrative Specialist II (Business Analyst)
Florida Power and Light (NextEra Energy) – Power Generation Division
2018.01 - Current
- Support Project Managers with vendor invoices, verifying payments and ensuring vendor information is accurate via Systems Applications and Products (SAP), Jira and Polaris
- Manage monthly project reports for over 100 projects, both FPL and NextEra Energy, over $250M
- Enter vendor information into SAP accounting software for Integrated Supply Chain personnel to create Purchase Orders
- Identify issues and challenges with vendor payments, determine potential solutions, and execute a resolution
- Liaison between vendor and Project Manager to resolve procurement-related problems/issues
- Manage project database, ensuring budgets are correct, purchase orders appear on project report, and any changes that need to be reported on monthly reports
- Onboard new employees, set up in SharePoint, 65 Server and ensure employees have all required software/equipment
- General administrative duties
- Access (NEXTproject)
- Create new projects for creating site project information in SharePoint for Project Manager(s) to monitor projects
- Manage account data to be transferred to project reports
- Enter and track computer equipment
- Jira
- Request data updates on outstanding invoices
- Enter project information being worked on
- Track productivity and update status
- Microsoft Teams
- Facilitate meetings using Microsoft Teams
- Share data and help from IT when needed.
Staff Technician II
City of Norfolk
2015.01 - 2017.01
- Conducted administrative and financial reporting functions related to grant implementation and contracts for project management
- Assisted Program Manager with planning for development of the Consolidated and Annual Plans
- Ensured grant programs follow CDBG and HOME grant-related policies, guidelines, and procedures for compliance
- Monitored grants for Foodbank and City of Norfolk Department of Human Services (DHS) Emergency Utilities (Water) and HOME service awards with responsibility for monitoring financial and program compliance with contract terms and applicable laws and regulations
- Utilized the Integrated Disbursement and Information System (IDIS) maintained by the federal government to support grant administration and reporting requirements
- Entered performance data in IDIS
- Documented Management scanning vouchers and documents using Laserfiche
- Worked with Advantage Financial Management System (AFMS) retrieving data for vouchers and audits to place in sub-recipient folder.
Order Management Associate
NexTraq
2014.01 - 2015.01
- Responsible for processing inbound sales orders from Sales team members
- Worked closely with the order fulfillment team for outbound product shipment to customers
- Worked closely with all areas of NexTraq Operations; Fulfillment, Customer Service & Support, Customer Care/Retention, and Field Services
- Excellent communication skills with frequent interaction with internal and external customers
- Mastered systems used for research and processing orders: Microsoft Dynamics Great Plains (GP) ERP for Accounting, Salesforce, Marcus for creating accounts.
Fulfillment Associate for Sales (2009 to 2013)
LexisNexis
2006.01 - 2013.01
- Provided Executive Assistant level support to the Vice President of Sales, Director, and Manager of Fulfillment using Siebel, Outlook, Word, Excel, and Access
- Conducted Webinars and created Standard Operating Procedures (SOPs) to cross-train co-workers
- Consistently performed core and general order fulfillment tasks including, but not limited to, entering LexisNexis orders, and provided professional communication with internal customers who required support during non-standard hours
- Mastered components of various Fulfillment applications to achieve the highest level of productivity and accuracy
- Worked with the IT team ensuring systems were running properly for the sales team and followed up with service tickets
- Processed sales orders from initial review to invoicing
- Acquired a strong understanding of LN Business Rules and Fulfillment policies and effective application of both
- Effectively communicated with internal customers (i.e., Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.), fostering collaborative relationships between Fulfillment and noted teams
- Made positive and successful contributions in all areas of the job, including communicating with internal customers
- Assisted other team members as volume required
- Provided suggestions for process improvements
- Contributed to a positive team environment
- Created new accounts in Siebel and ensured all products were entered correctly based on approved contract
- Managed travel for sales and management using Expedia software.
Education
Bachelors - Business Management and HR Management
Kaplan University
01.2012
Skills
- Excellent Organization and Management Skills
- Scheduling using Outlook and Teams
- Effective Communication Style
- Detail Oriented, LMS, SharePoint
- Proficient in Microsoft Office, SAP, PowerPoint, Access, Jira, and Polaris
- Onboarding New Employees
- Verbal and Written Communication
- Manage Project Financial Data
Timeline
Administrative Specialist II (Business Analyst)
Florida Power and Light (NextEra Energy) – Power Generation Division
2018.01 - Current
Staff Technician II
City of Norfolk
2015.01 - 2017.01
Order Management Associate
NexTraq
2014.01 - 2015.01
Fulfillment Associate for Sales (2009 to 2013)
LexisNexis
2006.01 - 2013.01
Bachelors - Business Management and HR Management
Kaplan University
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