Julia Applegren
Phoenix,AZ
Summary
Aquatic Manager with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Leader who makes a difference, inspires others, is honest and ethical, with significant background in training and talent development.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Swim Instructor
Sunsational Swim School
05.2023 - Current
- Teach daily swim instruction to students varying in ages and skill levels. Starting at 6 months- 70 years old.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Maintained CPR and First Aid certifications to ensure preparedness for emergency situations during lessons.
- Encouraged parent involvement in their child''s aquatic education through regular communication about progress.
- Streamlined class organization by maintaining accurate records of 50 students progress, attendance, and skill assessments.
Group Swim Instructor
East Bank Club
10.2022 - 07.2023
- Prepared class equipment teaching aids such as kickboards, fins, pull buoys, noodles to provide targeted support for specific skill acquisition.
- Maintained control and ensuring safety of all swimmers before, during, and after class.
- Assisted in setting up pool deck, maintaining a clean public area and closing pool in unsafe conditions.
- Coordinated with aquatic center staff schedules, pool availability, and other logistical needs, ensuring smooth operation of swim lessons program.
- Managed approximately 30 incoming calls and emails per day from customers.
Assistant General Manager
Snap Fitness
05.2016 - 10.2017
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Increased customer satisfaction by 20% addressing and resolving concerns in a timely manner.
Aquatics Manager
KeyLime Cove
04.2012 - 06.2017
- Managed aquatics department $2.5 million dollar expenditures and budget to ensure financial stability, forecasting, and elimination of spending waste.
- Improved employee retention by 15% with comprehensive training programs that emphasized skill development and career advancements.
- Evaluated employee performance regularly, providing constructive feedback and guidance to help them excel in their roles.
- Trained over 200 employees directly in service policies, safety requirements, and essential job functions.'
- Executed MOD role, and executive functions.
- Ensured compliance with all local regulations, health codes, and industry best practices for aquatic facilities management.
- Reduced accidents and incidents by conducting regular facility inspections, leading on going staff training, and managing maintenance tasks.
- Participated in the recruiting, and hiring process for new aquatics employees by going to high schools and hosting job fairs, reviewing applications, conducting interviews, and making recommendations for hire.
- Maintained appropriate lifeguard coverage for safe guard-to-customer ratios by coordinating organized schedules and assignments.
- Responsible for daily operations and oversight of 143 employees indirectly and 12 employees directly.
Education
Associate in Arts -
College of Lake County
Grayslake, IL03.2015
Skills
- Strong Communication Skills
- Patience and Empathy
- Staff and Child Supervision Experience
- Instructor Training and Evaluation
- Organizational and Administrative Skills
- Program Management
- Equipment Procurement, Maintenance, and Management
- CPR ,First Aid, and AED Training
Certification
Certified Pool Operator (CPO)
Timeline
Swim Instructor
Sunsational Swim School
05.2023 - Current
Group Swim Instructor
East Bank Club
10.2022 - 07.2023
Assistant General Manager
Snap Fitness
05.2016 - 10.2017
Aquatics Manager
KeyLime Cove
04.2012 - 06.2017
Associate in Arts -
College of Lake County
Certified Pool Operator (CPO)
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