Summary
Overview
Work History
Education
Skills
Timeline
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Julia Armstrong

Seaside,OR

Summary

I am hard-working with proven relationship-building and time management skills. I have been in the restaurant industry for many years but would like to expand to other customer service opportunities.

Overview

17
17
years of professional experience

Work History

Server

Pelican Brewing Company
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Server

Pelican Brewing Company
08.2022 - 05.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Up to date on food handler card and OLCC.

Server

The Cafe On Hawk Creek
06.2007 - 01.2012
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Experience with an Espresso machine and providing specialty beverages.

Retail Sales Associate

Coach
08.2008 - 06.2010
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Completed all assigned training to stay updated on important policies and procedures.

Education

Associate Of Arts -

Chemeketa Community College
Salem, OR
06.2009

High School Diploma -

Taft High School
Lincoln City, OR
06.2006

Skills

  • Fast Learner
  • Reliable
  • Stays Calm Under Stress
  • Exceptional Customer Service Experience
  • Organized
  • Guest Engagement
  • Strong Work Ethic

Timeline

Server

Pelican Brewing Company
06.2024 - Current

Server

Pelican Brewing Company
08.2022 - 05.2024

Retail Sales Associate

Coach
08.2008 - 06.2010

Server

The Cafe On Hawk Creek
06.2007 - 01.2012

Associate Of Arts -

Chemeketa Community College

High School Diploma -

Taft High School

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Julia Armstrong