Julia Atherholt
Maple Shade Township,NJ
Summary
I am an organized Dental Receptionist and college student or seeks to providing customer service and scheduling efficiency. I understand dental terminology and love talking to people in hoped of building a connection and also resolving the issue they may have. I enjoy working hard and especially working in a place that is based on taking care of patients first.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
South Jersey Dental Care
2024.02 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Prepared and processed patient referrals and transfer requests.
- Obtained payments from patients and scanned identification and insurance cards.
Retail Coordinator
Marshalls & HomeGoods
2023.01 - 2024.02
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Mentored new sales associates to contribute to store's positive culture.
- Calmed disputes among customers and cashiers making sure the customer is happy in their purchase.
- Was assigned to help in the cash office on a weekly basis.
Education
High School Diploma -
Harbor Baptist Academy
Hainesport, NJ06.2023
Skills
- Office Opening and Closing
- Dental staff support
- Insurance Billing
- Mail Sorting and Distribution
- Insurance Verification
- Payment Processing
- Phone and Email Etiquette
- Patient Scheduling
- Patient Flow Management
- Punctual and Reliable
Timeline
Dental Receptionist
South Jersey Dental Care
2024.02 - Current
Retail Coordinator
Marshalls & HomeGoods
2023.01 - 2024.02
High School Diploma -
Harbor Baptist Academy
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