Julia Baggett
Kissimmee,FL
Summary
Hardworking professional with over 4 years in guest service, extremely proficient in interpersonal people skills including resolving disputes, solving team problems and understanding nonverbal cues. A fast and eager learner for any new job.
Overview
7
7
years of professional experience
Work History
Server
Polite Pig LLC
Kissimmee, FL
01.2023 - 12.2024
- Communicated effectively with kitchen staff regarding customer allergies or special requests
- Maintained records of transactions made during shift as required by law or company policy
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
Children Activities Coordinator
Hilton
Kissimmee
04.2020 - 01.2021
- Completed tasks on time as my own supervisor
- Kept to the same schedule everyday of activities for guests
- helped maintain a clean pool deck and office space
- Assisted in the planning of special events such as holiday celebrations
Lifeguard
Walt Disney World Resort
Kissimmee, FL
05.2018 - 03.2020
- Maintained constant surveillance of patrons in the swimming area at all times.
- Performed emergency rescues when necessary.
- Filled out incident and accident reports and submitted to supervisor.
- Completed detailed opening and closing checklists
- Greeted guests and made them aware of safety protocols
Education
Some College (No Degree) - Nursing
Hillsborough Community College
Tampa, FLSkills
- Great interpersonal people skills
- Multitasking
- Attention to detail
- The ability to stay calm and work under pressure
- The ability to deal with difficult or upset guests and help them to calm down and communicate their needs
- Leadership skills
- Cash Handling
Affiliations
- I enjoy learning about more about computers in my free time and am taking up programming
Accomplishments
- The recipient of several 4 keys cards at Walt Disney World (given to someone for acts that display the 4 keys of guest service, safety, courtesy, show, efficiency)
Timeline
Server
Polite Pig LLC
01.2023 - 12.2024
Children Activities Coordinator
Hilton
04.2020 - 01.2021
Lifeguard
Walt Disney World Resort
05.2018 - 03.2020
Some College (No Degree) - Nursing
Hillsborough Community College
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