Summary
Overview
Work History
Education
Skills
Websites
Artistic Accomplishments
Additional Information
Languages
Timeline
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Julia Baker

Miami,FL

Summary

Proven team player with a strong work ethic, demonstrated at The Frieze Ice Cream Factory by enhancing customer satisfaction through exceptional service and maintaining high cleanliness standards. Skilled in guest engagement, adept at creating warm customer relationships and excelling in high-pressure environments. Excellent communication and bilingualism provided by fluency in both English and Spanish.

Overview

2
2
years of professional experience

Work History

Server/Kitchen Prep Cook

Kava Garden
02.2023 - 05.2023
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.

Ice Cream Scooper/Cashier

The Frieze Ice Cream Factory
08.2021 - 07.2022
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.

Education

Bachelor of Music - Modern Artist Development And Entrepreneurship

University of Miami
Miami, FL
05.2027

High School Diploma -

Miami Beach Senior High School
Miami Beach, FL
06.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Cleanliness standards
  • Service prioritization
  • Food safety understanding
  • Foreign language proficiency
  • Team Player
  • Reliable and Responsible
  • Warm and Friendly
  • Adaptable and Flexible
  • Cool Under Pressure
  • Relationship Building
  • Ability to Lift 30 Pounds
  • Courteous Phone Demeanor
  • Special Requests and Substitutions

Artistic Accomplishments

As a professionally trained singer, I have performed at various concerts over the years, such as:

- High school recitals as solo and the lead singer of the Wynwood Rock Ensemble

- Miami Beach Youth Music Festival (four consecutive years)

- JK Productions' Memorial Day Festival at Mizner Park in Boca Raton (2022)

- Armstrong Jazz House of Coral Gables, and more. 

Under the professional training of Nashville vocal coach Renee Grant-Williams, I was accepted into and began my undergraduate degree in the Frost School of Music's contemporary singer-songwriting program at the University of Miami in 2023. Consistent performing experience over the years has brought me confidence and unique social skills useful for personal and public situations/relationships. In addition to studying as a singer and multi-instrumentalist, arts such as photography, painting, and poetry come naturally to me. In 2022, I released my first original song "Sand" and followed it with "Goodbye" later in the year, which more music coming out in the near future. 

Additional Information

I am very social and love being around people! While my native tongue is English, I am completely fluent in Spanish and am dabbling in Italian as a third language after having passed the Advanced Placement Italian test for college credit as a senior in high school. I am an avid learner and take to things quickly, as I am self-taught in various different areas of my life and hobbies such as painting, car-mechanical knowledge, guitar and electric bass, photography, to name a few. I grew up in Michigan and moved to Miami for high school, so I am versatile in relating to different cultural demographics.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Elementary

Timeline

Server/Kitchen Prep Cook

Kava Garden
02.2023 - 05.2023

Ice Cream Scooper/Cashier

The Frieze Ice Cream Factory
08.2021 - 07.2022

Bachelor of Music - Modern Artist Development And Entrepreneurship

University of Miami

High School Diploma -

Miami Beach Senior High School
Julia Baker