JULIA BARBOSA
Miami,FL
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
CryoMiami
09.2024 - Current
- Administer cryotherapy treatments to clients, helping alleviate muscle pain, reduce inflammation, and improve recovery time
- Monitor client safety during treatments, ensuring they are comfortable and that the procedures are performed correctly.
- Educate clients on the benefits of cryotherapy and how it can be integrated into their wellness routine.
- Assist in the maintenance and setup of cryotherapy equipment, ensuring it is functioning properly and safely.
- Guide clients through pre-treatment and post-treatment instructions, helping them achieve the best results.
- Answer phone calls and schedule appointments, assisting with inquiries and bookings.
- Give clients facials, providing skincare treatments to enhance their overall experience.
Organization Volunteer
The Future Health Initiative
10.2023 - 02.2024
- Conduct interviews with doctors to gather insights and information for prospective medical students.
- Organize and participate in food drives for homeless children, supporting local communities in need.
- Collaborate with healthcare professionals to provide guidance on educational pathways and career opportunities in healthcare.
- Assist in planning and executing health-focused events and workshops, aimed at raising awareness about healthcare careers.
- Raised followings on social media platforms, increasing community engagement.
Veterinary Technician
Sunset Animal Clinic
08.2022 - 01.2024
- Comprehensive animal care for dogs, cats, and other species, including exams, medication administration, and post-surgery recovery
- Support for diagnostic procedures, surgical preparations, and post-operative care
- Swift response and first aid during emergency situations
- Proficiency in radiology and conducting laboratory tests
- Strengthened clinical skills and a deep commitment to animal health and welfare
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals, ensuring proper dosage and administration techniques.
Patient Care Assistant
Aveanna Healthcare
03.2023 - 07.2023
- Provide hands-on patient care in skilled nursing and home health facilities, supporting individuals with various medical needs.
- Assist with daily living activities such as bathing, dressing, feeding, and mobility support.
- Monitor patient vital signs and report any changes or concerns to the nursing team.
- Provide emotional support to patients and their families, helping to create a positive and comforting environment.
- Assist with rehabilitative exercises and therapies under the guidance of therapists and nurses.
- Ensure patient safety by monitoring environments and preventing falls and other accidents.
Sales Associate
Pet Supermarket
11.2021 - 08.2022
- Recommended and sold products that met the specific needs of each customer
- Operated the cash register, processed payments, and handled cash transactions accurately
- Restocked shelves, maintained the cleanliness and organization of the store, and ensured that products were correctly labeled and priced
- Educated customers on pet care best practices, including nutrition, grooming, and basic healthcare
- Utilized upselling techniques to increase sales and promote promotions or loyalty programs
Summer Camp Counselor
Alper JCC
06.2019 - 07.2020
- Supervised and ensured the safety of campers during their daily activities
- Collaborated with the camp's leadership team to plan and organize a variety of age-appropriate activities
- Maintained open and effective communication with parents, providing updates on their child's camp experience, accomplishments, and any concerns that arose
- Implemented behavior management strategies to ensure a positive and respectful atmosphere among campers
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Education
Bachelor of Science - Nursing
Florida International University
Miami, FL08-2026
Associate of Arts - Pre-Nursing
Miami Dade College
Miami, FL07-2024
Terra Environmental Research Institute
Miami, FL06-2022
Skills
- Sales proficiency
- Loss prevention
- Teamwork and collaboration
- Pet care management
- Animal restraint
- Data entry
- Customer service
- Patient management
- Cash handling
- Appointment scheduling
- Scheduling appointments
- Front office management
Certification
- BLS (CPR and AED) Certification - October 2024
LANGUAGE
English
Native or Bilingual
Spanish
Professional Working
Portugese
Limited Working
Timeline
Front Desk Receptionist
CryoMiami
09.2024 - Current
Organization Volunteer
The Future Health Initiative
10.2023 - 02.2024
Patient Care Assistant
Aveanna Healthcare
03.2023 - 07.2023
Veterinary Technician
Sunset Animal Clinic
08.2022 - 01.2024
Sales Associate
Pet Supermarket
11.2021 - 08.2022
Summer Camp Counselor
Alper JCC
06.2019 - 07.2020
Bachelor of Science - Nursing
Florida International University
Associate of Arts - Pre-Nursing
Miami Dade College
Terra Environmental Research Institute
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